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Residential

Information for current residential customers, or those who are moving into residences with existing NBU service, constructing a new home in the NBU service area or applying for NBU services.

New Service
Deposit Requirements
Pay Your Bill
Customer Care
Utility Bill Assistance Program
SAFEhaven Programs
Rates
Easements
Service Conditions Policy

     
Commerical

Information for current business/commercial/industrial customers, or those who are moving into an existing building or constructing a new facility in the NBU service area.

New Service
Deposit Requirements
Pay Your Bill
Customer Care
Rates
Easements
Service Conditions Policy
Water Policy Manual
Electric Connection Policy

     

Board of Trustees and Senior Management

The New Braunfels City Council appoints members to the NBU Board of Trustees to serve five-year terms. They also approve all bond issues and rate changes recommended by the NBU Board of Trustees for electric, water and sewer systems. The NBU Board of Trustees exercise complete control and authority for the electric, water and sewer systems and determines the NBU policy and direction. In addition, they also maintain a complete system of accounts, budgetary controls and financial policy. The current Board of Trustees includes:

   
Board of Trustees

Atanacio Campos
President

Dr. Judith Dykes-Hoffmann
Vice President

Guadalupe Castillo, C.F.E.
Trustee

John Harrell
Trustee

Bruce Boyer
Mayor

   
Senior Management

Paula DiFonzo
CEO

Rick Tobias
Chief Financial Officer

Al Kaufmann
Executive Director of Business Services

Greg Baumbach, P.E.
Executive Director of Electric Services

Roger Biggers, P.E.
Executive Director of Water Services

Ian Taylor, P.E.
Chief Engineer of Water Systems

   
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