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Residential

Information for current residential customers, or those who are moving into residences with existing NBU service, constructing a new home in the NBU service area or applying for NBU services.

New Service
Deposit Requirements
Pay Your Bill
Customer Care
Utility Bill Assistance Program
SAFEhaven Programs
Rates
Easements
Service Conditions Policy

     
Commerical

Information for current business/commercial/industrial customers, or those who are moving into an existing building or constructing a new facility in the NBU service area.

New Service
Deposit Requirements
Pay Your Bill
Customer Care
Rates
Easements
Service Conditions Policy
Water Policy Manual
Electric Connection Policy

     

NBU 2009 News Releases
Date News Release
December 29, 2009 Pay your bill with Western Union
December 10, 2009 PCRF reduced
November 24, 2009 NBU Board elects officers
November 23, 2009 Account access program update
October 27, 2009 New billing process
October 20, 2009 Stage I watering restrictions end
October 5, 2009 Credit card limits
September 25, 2009 New Braunfels returns to Stage I watering restrictions
September 1, 2009 San Antonio Street work 9-09
July 17, 2009 Electric costs see increase
July 15, 2009 Weather to impact utility bills
July 7, 2009 NBU Board to review proposed budget
July 6, 2009 On line account access affected by Seattle fire
July 2, 2009  NBU to launch new web site 
June 24, 2009  New Braunfels nearing Stage III watering restrictions 
June 17, 2009 Gruene Road closed to eastbound traffic 
June 15, 2009 Stage II watering restrictions declared 
June 9, 2009  NBU obtains 2,000 acre feet of water rights 
June 8, 2009 NBU issues annual water quality report 
June 1, 2009 Traffic lanes reduced on Walnut at County Line 
May 21, 2009 Scheduled outage set for Mockingbird Heights
May 20, 2009 SDS Inc. conducting survey for NBU
May 19, 2009 Electric outage affects NBU customers 
May 18, 2009  Intersection closed for water valve replacement 
May 12, 2009  Lane closures scheduled for Seguin Avenue 
May 4, 2009 Intersection closed for water valve replacement 
April 22, 2009  NBU customers asked to minimize water usage 
April 21, 2009 Outage scheduled for Oak Run
April 16, 2009 Stage I drought restrictions declared 
April 15, 2009 NBU completes Phase I of Highway 46 project ahead of schedule 
April 7, 2009 Record water use continues in New Braunfels 
April 2, 2009 Scheduled outage will affect Gardens of Hunters Creek
April 2, 2009 Garden Street closed for water line upgrade
 March 27, 2009 Contractors working on Big Oak 
March 12, 2009 Electric costs continue to decrease
March 12, 2009 NBU bond ratings upgraded 
February 23, 2009 Water conservation essential for New Braunfels
February 20, 2009 Traffic lanes to be reduced on Walnut 
February 11, 2009 Electric costs continue to decline
February 10, 2009 Cause of signal problem on Highway 46 identified
January 12, 2009 NBU receives Total Coliform Rule Program Award
January 16, 2009 NBU begins work on Highway 46 project
   
News Release Archive
   
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