Pay Your Bill Online
Residential

Information for current residential customers, or those who are moving into residences with existing NBU service, constructing a new home in the NBU service area or applying for NBU services.

New Service
Deposit Requirements
Pay Your Bill
Sign Up for Online Billling
Customer Care
Utility Bill Assistance Program
NBU Community Programs
     
Commercial

Information for current business/commercial/industrial customers, or those who are moving into an existing building or constructing a new facility in the NBU service area.

New Service
Deposit Requirements
Pay Your Bill
Customer Care
Rates
Easements
Service Conditions Policy
Water Policy Manual
Electric Connection Policy 

     

2012 Media Releases
January 6 Lane closure scheduled for Walnut Avenue
January 12 NBU to host Kinderschuhe 5K Run/Walk on March 3
January 19 NBU recognized for maintenance innovations
February 6 New Braunfels residents cautioned about potential scam artists
February 10 Pedraza recognized for Outstanding Achievement Award
February 13 Lane closure scheduled for Walnut Avenue
February 24 NBU to purchase San Miguel Springs Water Company
February 24 New Braunfels to remain in Stage 1
March 12 Stage 1 watering restrictions ending
April 9 Lane closure scheduled for California Avenue
April 16 NBU to host Operation MedSafe
April 18 Stage 1 watering restrictions declared for April 18
April 19 Lane closure scheduled for San Antonio Street
April 26 Stage 2 watering restrictions nearing
April 30 Operation MedSafe results
May 1 Stage 2 water restrictions declared for May 1
May 21 Lane closure scheduled for Landa Street
May 25 NBU adds incentive for washing machine purchases
June 18 Stage 3 watering restrictions nearing
June 22 NBU shares lightning safety message
June 22 Customers can provide input on blog
July 19  NBU issues public notice
July 26 Water main repair
July 27 NBU files suit against LCRA
August 9 Stage 3 to go into effect August 10
August 16 IH-35 light maintenance to require lane closures
August 24 Sprinklers and irrigation systems not allowed the week of August 27-31
August 30 Changes made to fees and charges
September 18 Operation MedSafe scheduled for Saturday, September 29
September 21 New Braunfels returning to Stage 2 on September 24
October 19 Electric crews start hanging holiday lights on October 22
November 13 NBU moves to terminate LCRA contract
December 28 NBU signs new power supply contract

 

2013 News Releases

January 13  NBU employees achieve safety milestone
January 21 NBU customers cautioned about scam artists
April 19 NBU to host Community Shred Day on April 20
April 19 New Braunfels residents encouraged to dispose of expired and unwanted meds at Operation MedSafe
April 25 NBU customers encouraged to protect themselves by calling 811
May 3 NBU not associated with water testing
May 7 Utility work underway near Howard Street and Walnut Avenue intersection
May 8 Customers can now receive paperless bills
May 16 NBU moves forward with suit against LCRA
May 16 First Amended Petition
May 17 NBU employees achieve 1 million hours of no lost time
May 22 NBU adds incentives for washing machine rebates
May 22 New Braunfels nearing Stage 3 watering restrictions

   
 

 

   
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