NBU Mission Statement: Improving quality of life for our customers and community through excellence in service.
NBU is one of 2,000 community-owned, not-for-profit, public power electric utilities in the nation. What does “Public Power” mean for you? It means reliability, local control, low rates, and a focus on customer service.
NBU is governed by a Board of Trustees made up of local residents appointed by the New Braunfels City Council. This means YOU have a voice in how we maintain and operate the electric, water, and wastewater systems. Any profits are invested back into your systems and we also return an annual payment to the City of New Braunfels...not a private investor's pocket. This return to the City that helps pay for services such as fire, police and parks.
NBU. Here is what matters.