Your privacy and safety are what matters.

New Braunfels Utilities to host Operation MedSafe and Community Shred Day in the fall of 2020. The date will be announced once it is confirmed.

Community Shred Day

Customers are invited to bring their sensitive documents to the New Braunfels Utilities (NBU) Community Shred Day for safe disposal. Your first two copier paper boxes (or the equivalent) of documents are FREE!

Up to two more boxes are just $5 each, with proceeds benefiting the NBU Utility Bill Assistance Program.

+ What is accepted at the event?
  • White or Colored Paper
  • File Folders
  • Transparencies
  • Window Envelopes
  • Plastic Cards
  • Staples
  • Paper Clips
+ What is not accepted at the event?

Please, no hanging files or other metal objects.

Operation Medsafe

Help keep yourself, your family, and your community water supply safe by properly disposing of unused prescriptions and over-the-counter pills, tablets and liquids at this event.

+ What is accepted at the event?

All pills and tablets (prescription and over-the-counter) from residents will be accepted. This includes pills, capsules, patches, etc. Businesses cannot dispose of their wastes at this event. We can accept liquids if they are left in their original containers.

+ What is not accepted at the event?

Please, no insulin syringes, other sharps or needles, unused preloaded auto-injectors, asthma inhalers, compressed cylinders, other aerosol products, iodine-containing medications, or mercury-containing thermometers. Accepting these materials places law enforcement, the collectors, and employees at the facilities that destroy the substancesat risk of significant harm by puncture, exposure, or explosion.

+ Can I drop off other medical equipment/wastes?

No, this event is for the disposal of expired and unused prescription and over-the-counter pills and tablets only.

+ Who may participate?

Any New Braunfels resident may participate. Please bring proof of residency (driver’s license, utility bill, etc.).

+ Why should I participate in this event?

According to estimates by the Pharmaceutical Research and Manufacturers of America, 3-7 percent of all medication goes unused. Pharmacy groups previously recommended flushing medications down the drain. However, recent research shows that wastewater treatment plants may not “treat” these chemicals and they can pass through and into the rivers that supply our cities and towns with drinking water. A better option is to participate in a drop-off event such as Operation MedSafe so these items can be properly disposed of in a controlled manner.

+ What can I expect at the event?

For safety reasons, medications will only be accepted between 9:00 a.m. and 12:00 p.m. the day of the event at the event table.

Enter the Headwaters at the Comal off of Lakeview Blvd, park your vehicle, and bring your unused prescriptions and over-the-counter pills, tablets, and liquids to the event table to drop off your items. New Braunfels Police Department personnel will be on site to take possession of the medication. New Braunfels Utilities employee volunteers will remove or scratch out all personal information that may appear on containers (plastic or cardboard) so these can be recycled.

+ What happens to the wastes I drop off at the event?

At the event table, New Braunfels Police Department personnel will empty pill bottles into a container. The wastes will be transferred to an approved facility for proper disposal by incineration.

New Braunfels Utilities employee volunteers will remove or scratch out all personal information that may appear on containers (plastic or cardboard) so these can be disposed of through the City’s recycling program.

+ Do I have to do anything to the wastes prior to drop off?

Keep medications in their original prescription containers. These can be transferred to plastic bags once you reach the drop off site at Operation MedSafe. You can then hand this over to police personnel. It would be prudent to remove or scratch out personal information from bottles or vials, or just let the NBU employee volunteers do it for you.

+ If I can't make this one, when is the next event?

The event is held twice a year in conjunction with the Drug Enforcement Agency’s national take back initiative. As soon as the Drug Enforcement Agency plans on the next national event, we will coordinate with the New Braunfels Police Department to schedule our next local event.

  • You can hold on to the wastes for the next event date, as determined by the DEA.
  • You can ask your pharmacist if they have a take back program (and ask them how it will be disposed).
  • You can throw the wastes in the trash after making it unusable. To do this, mix liquids with absorbents such as kitty litter or coffee grounds; or mix pills with glue and dry before discarding.
+ Can I drop off drugs prescribed for my pet?

Yes, or you may contact your vet to see if they collect them for reuse.

+ What if I have more questions?

Please call New Braunfels Utilities at 830.629.8454.