hands in a toolbox

NBU Community Service Programs

NBU's community service programs are volunteer employee projects of NBU designed to promote the health and vitality of the community and the safety and comfort of its residents. NBU employees have contributed over 6,800 hours of their time to our community service programs since 2001.

In addition to their roles as NBU community service program volunteers, our employees are actively involved in numerous civic, service, church and youth organizations. We consider it our privilege to give back to this community in ways that enhance the quality of life for everyone. If you have questions about any of these programs, you are welcome to call (830) 629-8486. The following programs will be part of our community service efforts this year:

 In Schools For over 30 years, our employees have been teaching area schoolchildren throughout New Braunfels that NBU trucks and employees can provide them with access to emergency services. Each of our trucks is equipped with SAFEhaven identification, enabling any child in need to ask an NBU employee to call for medical or public safety assistance. SAFEhaven provides children—and adults—an alternative to asking for help from people they don’t know.  

SAFEhaven in Schools mascot, Bucky the Bucket Truck, visits New Braunfels area schools to share the message of safety education and to invite children, in grades kindergarten through third, to participate in the annual SAFEhaven coloring book contest. The rules for the 2017 coloring contest are available here. There is also a "Draw Bucky" entry page that you can download here or have your young artist submit an entry on plain, unlined paper!

SAFEhaven coloring books are passed out to each child in conjunction with the school program, which they can take home and share what they have learned with their parents. Parents, in turn, are encouraged to take the opportunity to discuss the topic of safety at home, in school and in the community with their child.

Congratulations to the 2016 winners: 
Kindergarten Division - Liam Daffin; First Grade Division - Scout House; Second Grade Division - Malyna Saenz; and Third Grade Division - Alizayah Bernal. These students have won a field trip for their homeroom class to the McKenna Children's Museum as well as a family pass to the McKenna Children's Museum for their winning entries. Check out their beautiful entries here!

Watch the new SAFEhaven in Schools video on YouTube!


NBU Kinderschuhe 5K Run/WalkSaturday, March 3, 2018   
Whether you are a serious competitor, new to the sport of running, or just looking for something fun that lets you give back to the community, you will definitely want to put the NBU Kinderschuhe 5K Run/Walk on your calendar! NBU employees will host the 2017 Kinderschuhe 5K Run/Walk on Saturday, March 3, 2018 as a way to offer a healthy, family-oriented activity that enabled participants to also aid others in our community who are in need. All proceeds for the event go to Communities in Schools in order for them to purchase shoes for low income school children throughout the year. Please visit for more information!

NBU thanks our Gold sponsors for the 2017 event:

Free Nichols

Silver sponsors:


Thanks to everyone who attended the 2016 event! We were able to raise a total of $7,273 for Communities in Schools! Race results are available at

NBU Community Shred Day—October 21, 2017 and April 21, 2018    
NBU hosts an annual Community Shred Day to provide customers with an opportunity to not only dispose of their confidential information in a secure manner, but also to do so in an environmentally friendly way! Shred-It, Inc. takes the material to a recycling facility so it can be utilized in paper products. Since 2009, o
ver 60,000 lbs. of paper was shredded and recycled...that's the equivalent of saving over 320 trees!

More than 9 tons of material was brought by 400 customers to the April 16, 2016 event...that equates to saving 153 trees, 63,000 gallons of water, 18 barrels of oil, and 27 cubic yards of landfill!

Visit for complete information about this event. 

Operation MedSafeOctober 28, 2017

NBU, in partnership with the New Braunfels Police Department and Home Instead Senior Care, offers NBU customers a disposal opportunity for their unused and expired medications twice a year. Operation MedSafe helps to reduce the amount of pharmaceuticals that are released into the wastewater and water systems. The total amount collected during the April 29, 2017 event was over 600 lbs.!

NBU customers or their family caregivers can drive up and park right next to the location where officers will be on hand to receive the drop-off of pills and capsules. Liquids will also be accepted in their original containers. Customers are asked to keep all medications in their original prescription containers until they hand them over to a police officer...but it is not required for pills and tablets. These will then be transferred to a DEA-provided storage bag. After the event, all medications will be properly disposed of by the New Braunfels Police Department. Representatives from NBU will be on hand to provide information about safe disposal of pharmaceuticals and answer any questions.

There are similar events being held for non-NBU residents of Comal County. These include:

Bulverde City Hall
30360 Cougar Bend
Bulverde, TX


Bulverde Spring Branch Fire & EMS
353 Rodeo Drive
Spring Branch, TX

Visit for complete information about this event.