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Residential

Information for current residential customers, or those who are moving into residences with existing NBU service, constructing a new home in the NBU service area or applying for NBU services.

New Service
Deposit Requirements
Pay Your Bill
Customer Care
Utility Bill Assistance Program
NBU Community Programs
Rates
Easements
Service Conditions Policy

     
Commercial

Information for current business/commercial/industrial customers, or those who are moving into an existing building or constructing a new facility in the NBU service area.

New Service
Deposit Requirements
Pay Your Bill
Customer Care
Rates
Easements
Service Conditions Policy
Water Policy Manual
Electric Connection Policy 

     

Drought Tolerant Tree Rebate Program

 
Guidelines for Drought Tolerant Tree Rebate Program

  1. Rebates are applied on qualified “Drought Tolerant” trees. A list of approved trees is found on the rebate application and guidelines, click here to view a copy.
  2. The program is available to New Braunfels Utilities (NBU) residential water or electric customers only.
  3. The program offers one (1) $25 rebate, per residential dwelling unit, per year, toward the purchase of one approved drought tolerant tree.  Please, click here, for recommended tree planting guidelines.
  4. Rebates are paid, on a first come first serve basis in the form of a credit that will be applied to the customer’s utility bill. NBU may confirm planting through a post-planting inspection. A customer’s signature on the application provides consent to a post-planting inspection at NBU’s discretion and certifies the planting has taken place.
  5. To obtain a drought tolerant tree rebate, the customer shall present an original, unaltered and dated sales receipt for NBU approval as proof-of-purchase along with a completed rebate form.
  6. The customer shall complete the NBU rebate application available at the NBU main Office at 263 Main Plaza or online.
  7. Please mail completed applications and purchase documentation to:

Business Development
Attn: Resource Conservation
PO Box 310289/355 FM 306
New Braunfels, TX, 78130

 

   
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