Residential

Information for current residential customers, or those who are moving into residences with existing NBU service, constructing a new home in the NBU service area or applying for NBU services.

New Service
Deposit Requirements
Pay Your Bill
Sign Up for Online Billling
Customer Care
Utility Bill Assistance Program
NBU Community Programs
     
Commercial

Information for current business/commercial/industrial customers, or those who are moving into an existing building or constructing a new facility in the NBU service area.

New Service
Deposit Requirements
Pay Your Bill
Customer Care
Rates
Easements
Service Conditions Policy
Water Policy Manual
Electric Connection Policy 

     
Solar Screen/Solar Film Rebate
The Department of Energy advises that 10% to 25% of your heating bill is attributed to window efficiency losses. In the summertime, the sun shining through windows can heat homes making air conditioners work two to three times harder. Windows with spectrally selective coatings, such as solar film can help reflect up to 85% of the heat entering your home through the windows, while still allowing in the same amount of light. Additionally, solar screens can save 20% to 35% of the cooling portion of your electric bill, when properly applied, as well as help mitigate the effects of cold winter winds.
 
By adhering to  and completing the following Solar Screen/Solar Film Rebate Guidelines and Application you could enjoy a credit of up to $300 applied to your NBU electric account and increase the year round comfort levels in your hill country home.
   
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