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Information for current residential customers, or those who are moving into residences with existing NBU service, constructing a new home in the NBU service area or applying for NBU services.
Information for current business / commercial / industrial customers, or those who are moving into an existing building or constructing in the NBU service area.
Electric Connection Policy
Use our online reporting form to tell us about the water violation you observed. Please give as much information as possible, including location, time of day and a brief description of the problem. You may also call our hotline at (830) 608-8925.
To report water and sewer emergencies, including main breaks, any time of day or night please call (830) 608-8800 for an immediate response.
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Note: Any information you provide may be subject to public disclosure as required by law.