NBU Main Office

263 E. Main Plaza, New Braunfels, TX 78130
P.O. Box 310289, New Braunfels, TX 78131-0289
(830) 629-8400 • (866) 629-8400 (toll free) • 606-2074 (metro) • (830) 629-2119 (fax)

NBU Service Center

355 FM 306, New Braunfels, TX 78130

Operating Hours

Monday - Friday, 8 a.m. to 5 p.m. (Main Office & Service Center)
Wednesday, 8 a.m. to 6 p.m. (Main Office Drive Thru Only)

After Hours, Weekends and Holidays

(830) 629-4NBU (4628)

E-mail:

CS_web (M-F, 8 a.m. to 5 p.m.)
Dispatchers@nbutexas.com (After hours, weekends and holidays)

Bid Opportunities

Employment Opportunities

Quick Contact Links

Billing Questions
Payment Assistance
Outages or Service Problems
Reporting Watering Violations or Water Leaks
Easement Questions
Employment Opportunities
New Construction
Street Banners
Street Light Outages
Tree Trimming
SAFEhaven Programs
Scheduling Speakers or School Programs
Garbage or Recyling Questions
Claim Form