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Utility Bill Assistance Program

The NBU Utility Bill Assistance Program is designed to aid customers in our service area who are experiencing extreme hardship and financial need. New Braunfels Food Bank manages the program for NBU and is charged with accepting applications and determining the amount of assistance that can be provided to customers to help pay for electric, water and wastewater charges on the bill. Contact the New Braunfels Food Bank directly at (830) 327-6000 for more information about the NBU Utility Bill Assistance Program.

If you would like to join NBU in assisting those less fortunate, there is a place on the front of your payment coupon where you can indicate the amount you would like to add to your bill for this purpose. You can also call San Antonio Food Bank at (210) 431-8307 or go to to make a tax deductible donation.