Pay Your Bill Online
Residential

Information for current residential customers, or those who are moving into residences with existing NBU service, constructing a new home in the NBU service area or applying for NBU services.

New Service
Deposit Requirements
Pay Your Bill
Sign Up for Online Billling
Customer Care
Utility Bill Assistance Program
NBU Community Programs
     
Commercial

Information for current business/commercial/industrial customers, or those who are moving into an existing building or constructing a new facility in the NBU service area.

New Service
Deposit Requirements
Pay Your Bill
Customer Care
Rates
Easements
Service Conditions Policy
Water Policy Manual
Electric Connection Policy 

     

Garbage
The City of New Braunfels is the exclusive provider for commercial garbage collection services.  NBU bills their services as a courtesy.  Collection is offered from 2-6 days per week depending on your businesses’ needs.  Many container sizes are available to fit volume and space requirements. Small businesses are issued 2, 96-gallon carts.  Medium to large businesses are issued 3 to 10 yard dumpsters. 

For questions about setting up commercial garbage collection, fees, and collection schedules, please contact the city at (830) 221-4040, email sanitation@nbtexas.org , or go online to www.nbtexas.org/swrd
   
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