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Residential

Information for current residential customers, or those who are moving into residences with existing NBU service, constructing a new home in the NBU service area or applying for NBU services.

New Service
Deposit Requirements
Pay Your Bill
Customer Care
Utility Bill Assistance Program
SAFEhaven Programs
Rates
Easements
Service Conditions Policy

     
Commerical

Information for current business/commercial/industrial customers, or those who are moving into an existing building or constructing a new facility in the NBU service area.

New Service
Deposit Requirements
Pay Your Bill
Customer Care
Rates
Easements
Service Conditions Policy
Water Policy Manual
Electric Connection Policy

     

Landscape Watering Guideline

NBU offers customers a Landscape Watering Guideline brochure that gives complete information about year round conservation requirements and watering guidelines. It is available for free at the NBU Main Office. We also provide a 24-hour Information Line to help you keep up-to-date with the latest watering restrictions. A brief recorded message can be heard by calling (830) 608-8925. You are welcome to leave a voice mail at this number that alerts us to possible watering violations. We will contact that individual or business and remind them of the ordinance requirements and request their compliance.

Successful efforts to conserve rest with the individual and if we all conserve together, we can make a difference!
For information on the current level of the Edwards Aquifer, please click on the link below.
   
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