Irrevocable Letter of Credit
New Braunfels Utilities will waive the deposit upon receipt of an Irrevocable Letter of Credit from your financial institution.
New Braunfels Utilities Account History
New Braunfels Utilities will waive the deposit if you have established an acceptable credit history.
Acceptable Credit History
- At least 60 months of continuous service.
- An NBU credit score of “B” or better for the last 60 consecutive months.
An existing NBU customer may transfer services to another location with good credit as long as they have a credit score of “B” or better for the last 60 consecutive months.
Before a customer can be considered for credit insurance, in lieu of paying a deposit, the account should have an annual utility bill of $100,000.00 or more to be considered eligible. Submitting a request is no guarantee the customer will qualify for credit insurance. The customer will be asked to provide certain information, including a Duns #, which will be submitted to NBU’s credit insurance carrier for review.