Information for current residential customers, or those who are moving into residences with existing NBU service, constructing a new home in the NBU service area or applying for NBU services. New Service Deposit Requirements Pay Your Bill Customer Care Utility Bill Assistance Program NBU Community Programs Rates Easements Service Conditions Policy
Information for current business/commercial/industrial customers, or those who are moving into an existing building or constructing a new facility in the NBU service area.
New Service Deposit Requirements Pay Your Bill Customer Care Rates Easements Service Conditions Policy Water Policy Manual Electric Connection Policy
Report Outages 24/7: 830-629-4NBU (4628) Water Guidelines/Report Water Violations: 830-608-8925 City of New Braunfels Garbage/Recycling: 830-221-4040 Customer Service: 830-629-8400 Metro: 830-606-2074