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Residential

Information for current residential customers, or those who are moving into residences with existing NBU service, constructing a new home in the NBU service area or applying for NBU services.

New Service
Deposit Requirements
Pay Your Bill
Customer Care
Utility Bill Assistance Program
NBU Community Programs
Rates
Easements
Service Conditions Policy

     
Commercial

Information for current business/commercial/industrial customers, or those who are moving into an existing building or constructing a new facility in the NBU service area.

New Service
Deposit Requirements
Pay Your Bill
Customer Care
Rates
Easements
Service Conditions Policy
Water Policy Manual
Electric Connection Policy 

     

Problems with Your Services?

Report Outages 24/7:  830-629-4NBU (4628)

Water Guidelines/Report Water Violations:  830-608-8925

City of New Braunfels Garbage/Recycling:  830-221-4040

Customer Service:  830-629-8400
Metro:  830-606-2074

   
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