Pay Your Bill Online
Residential

Information for current residential customers, or those who are moving into residences with existing NBU service, constructing a new home in the NBU service area or applying for NBU services.

New Service
Deposit Requirements
Pay Your Bill
Customer Care
Utility Bill Assistance Program
SAFEhaven Programs
Rates
Easements
Service Conditions Policy

     
Commerical

Information for current business/commercial/industrial customers, or those who are moving into an existing building or constructing a new facility in the NBU service area.

New Service
Deposit Requirements
Pay Your Bill
Customer Care
Rates
Easements
Service Conditions Policy
Water Policy Manual
Electric Connection Policy

     

Budget Billing

Enrolling in Auto-Draft also allows you to participate in our Budget Billing Program. With Budget Billing, you can avoid big changes in your utility bill – especially during peak months when air conditioning, heating, and watering can mean higher usage and higher bills.

Budget Billing allows you to pay the same amount every month for 11 months.  On the 12th month, your account is recalculated to reflect actual usage and a revised monthly payment amount goes into effect. It makes your budget easier to manage by spreading actual energy costs evenly over the course of the year. If you are interested in signing up for this program you can call Customer Service at (830) 629-8400 or come in to our downtown office located at 263 E Main Plaza to fill out an application.

   
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