The NBU Utility Bill Assistance Program is designed to aid customers in our service area who are experiencing extreme hardship and financial need. The Kitchen Table of New Braunfels manages the program for NBU and is charged with accepting applications and determining the amount of assistance that can be provided to customers to help pay for electric, water and wastewater charges on the bill. Contact the The Kitchen Table of New Braunfels directly at (210) 431-8525 or firstname.lastname@example.org for more information about the NBU Utility Bill Assistance Program.
If you would like to join NBU in assisting those less fortunate, there is a place on the front of your payment coupon where you can indicate the amount you would like to add to your bill for this purpose. You can also call The Kitchen Table at (210) 431-8307 to make a tax deductible donation.