Dynamic customer connections
NBU is working on a project called Dynamic Customer Connections, where Advanced Metering Infrastructure (AMI) is being installed to improve efficiency of the utility’s system. A Meter Data Management (MDM) system is being installed to work in conjunction with AMI. The combined systems give customers daily data on their usage, and over time will expand services available for customers.
Find out more about Dynamic Customer Connections based on the topics you care about most on our Customer Interest Page!
To read more about Dynamic Customer Connections, please see the resources below:
Frequently Asked Questions
Data Privacy with AMI Meters
Radio Frequency Safety
Texting Outage Notification System
If you have further questions about Dynamic Customer Connections, please call 830-629-8486.
To see updates about the Dynamic Customer Connections project, please follow the project's Facebook page HERE.