Providing safe drinking water to New Braunfels is our highest priority. Regulated by the Texas Commission on Environmental Quality (TCEQ) and the U.S. Environmental Protection Agency (EPA), NBU follows strict standards to ensure that the public drinking water supply remains safe.

Our customers also have a responsibility to help keep the public water supply safe. Wherever a source of water exists on your property, like an irrigation system or a pool, the possibility for contamination could occur. To avoid contamination, backflow preventers are required whenever there is an actual or potential hazard for a cross-connection to ensure your water supply remains safe. For more information on backflow prevention, or call (830) 608-8880.

Customer Service Inspection Certificate

Frequently Asked Questions about Backflow Prevention Requirements

Fireline T&M Report

Fire Hydrant Meter Handout

List of Customer Service Inspectors for Comal County