New Braunfels Utilities > Helpful Info

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Residential

Information for current residential customers, or those who are moving into residences with existing NBU service, constructing a new home in the NBU service area or applying for NBU services.

New Service
Deposit Requirements
Pay Your Bill
Customer Care
Utility Bill Assistance Program
SAFEhaven Programs
Rates
Easements
Service Conditions Policy

Commerical

Information for current business/commercial/industrial customers, or those who are moving into an existing building or constructing a new facility in the NBU service area.

New Service
Deposit Requirements
Pay Your Bill
Customer Care
Rates
Easements
Service Conditions Policy
Water Policy Manual
Electric Connection Policy

Bid Opportunities

Please follow the link below for all new NBU bid opportunities. Although it is not mandatory to acquire bid information through DemandStar, we would appreciate all inquiries through this process. You may still request bid information via telephone or fax if DemandStar access is not available.

Thank you for your cooperation

NBU Bid Opportunities

Conflict of Interest Questionnaire

Texas Ethics Commission - Conflict of Interest information

Power Supply Contract RFP

Power Supply Contract Q&A