NBU Texting Outage Notification System
NBU is excited to announce its new Texting Outage Notification System. This new service is an added convenience for NBU electric customers that gives you the ability to report outages and check the status of outages with a quick text message and to receive automated text notifications about outages and restoration of power.
To learn more, click here.
NBU Online Electric Outage Viewer
Click here to see outage status on our electric system.
New Braunfels nearing Stage 1
NBU customers are currently under year round watering rules and can use a sprinkler or irrigation system on any day as long as it is before 10 a.m. or after 8 p.m. With the onset of summer heat and an increasing level of use on the NBU water system, we are asking for continued awareness of the use of water for non-essential purposes. Usage has increased to about 20 million gallons a day in New Braunfels...up from 10 mgd in June! Please be aware that New Braunfels will enter Stage 1 watering restrictions when aquifer levels are at or below 660 feet. You are welcome to call the NBU Water Hotline at (830) 608-8925 for the latest watering restrictions and for help in identifying ways to keep your water use efficient and effective year round!
Annual Drinking Water Report available July 1
Starting July 1, 2016, you will be able to view the NBU annual drinking water quality report on line at www.nbutexas.com/2015waterreport.pdf. This report contains important information about the source and quality of your drinking water. Please call (830) 629-8400 if you would like a paper copy of the report delivered to your home.