NBU NEWS RELEASE

FOR IMMEDIATE RELEASE: February 4, 2008
Contact: Gretchen Reuwer, NBU Communications Manager, (830) 629-8486

NBU now offering on-line access

NEW BRAUNFELS—NBU is now offering customers on-line account access to their accounts through e-Care. The service will allow customers to review their account history, view account balances, and use a credit card to pay their bills (up to $3,000 per month per customer).

“For our customers who prefer to use their computers and a credit card to pay their bills, this is great news!” says NBU Communications Manager Gretchen Reuwer. “e-Care to provide fast, secure and convenient online bill payment solutions and account access. Customers can manage their entire bill payment process online anytime, anywhere they have Internet availability. It is part of our on-going efforts to meet customer expectations through excellence in service.”

Customers can go to www.nbutexas.com for step-by-step instructions on how to have access to their account, instantly. Once they have established their account, their personal password will enable them to view their billing information whenever it is most convenient for them. For more information about on-line account access and bill payments, call the NBU Customer Service Division at (830) 629-8400 or visit www.nbutexas.com.