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We have received reports from customers saying they have received calls and emails from scammers pretending to be NBU. Do not give a caller who you have not verified as an NBU employee any personal information nor click on any links, open attachments or QR codes from unverified NBU emails. You can always Contact our 24/7 Control Center at 830.629.4628 (4NBU) to verify the identity of an NBU employee and check on your account.