{"id":2486,"date":"2020-04-07T10:21:48","date_gmt":"2020-04-07T15:21:48","guid":{"rendered":"https:\/\/live-nbu.pantheonsite.io\/?post_type=process&#038;p=2486"},"modified":"2022-10-17T14:50:32","modified_gmt":"2022-10-17T19:50:32","slug":"establishing-a-new-water-connection","status":"publish","type":"process","link":"https:\/\/www.nbutexas.com\/es\/process\/establishing-a-new-water-connection\/","title":{"rendered":"Establishing a New Water Connection"},"content":{"rendered":"<div class=\"service\" id=\"service-panel-acf-block-634db2064535d\" aria-labelledby=\"service-tab-acf-block-634db2064535d\" role=\"tabpanel\" data-controllee=\"tabpanel\">\n\t<div class=\"service__description\">\n\t\t<p>If you are a homeowner, builder, or developer, needing to establish a new water or wastewater the following resources will help you achieve your goal.<\/p>\n\t<\/div>\n\t\t<ol class=\"service__steps steps\">\n\t\t\t\t<li class=\"service__step step\">\n\t\t\t<header class=\"step__header\">\n\t\t\t\t<div class=\"step__index\"><\/div>\n\t\t\t\t<div class=\"step__title heading--4\">Does NBU provide service to your location? <\/div>\n\t\t\t<\/header>\n\t\t\t<div class=\"step__content\">\n\t\t\t\t<div class=\"step__description wysiwyg\">\n\t\t\t\t\t<p><span style=\"font-weight: 400\">Before setting up a new water connection to your property, you must determine if NBU provides services to that area. To check, view the NBU Available Water Connections PDF below or visit the <\/span><a href=\"https:\/\/www.nbutexas.com\/es\/about-new-braunfels-utilities\/\"><span style=\"font-weight: 400\">About Us page <\/span><\/a><span style=\"font-weight: 400\">to view the service area map.\u00a0<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<a title=\"NBU Available Water Connections\" target=\"_blank\" href=\"\/wp-content\/uploads\/2020\/04\/availableWaterConnections_March_2020.pdf\" class=\"step__cta btn btn--3d btn--yellow\">NBU Available Water Connections<\/a>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/li>\n\t\t\t\t<li class=\"service__step step\">\n\t\t\t<header class=\"step__header\">\n\t\t\t\t<div class=\"step__index\"><\/div>\n\t\t\t\t<div class=\"step__title heading--4\">Contact our Water Systems Engineering department<\/div>\n\t\t\t<\/header>\n\t\t\t<div class=\"step__content\">\n\t\t\t\t<div class=\"step__description wysiwyg\">\n\t\t\t\t\t<p>If NBU does provide service to the area, contact <span style=\"font-weight: 400\">our Water Systems Engineering department at <\/span><a href=\"mailto:wtrengadmin@nbutexas.com\"><span style=\"font-weight: 400\">wtrengadmin@nbutexas.com<\/span><\/a><span style=\"font-weight: 400\"> or call 830.608.8971 to begin the process.<\/span><\/p>\n<p>For any Backflow and Customer Service Inspection (CSI) inquiries email<a href=\"mailto:backflow@nbutexas.com\"> backflow@nbutexas.com<\/a><\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/li>\n\t\t\t\t<li class=\"service__step step\">\n\t\t\t<header class=\"step__header\">\n\t\t\t\t<div class=\"step__index\"><\/div>\n\t\t\t\t<div class=\"step__title heading--4\">The Application Process<\/div>\n\t\t\t<\/header>\n\t\t\t<div class=\"step__content\">\n\t\t\t\t<div class=\"step__description wysiwyg\">\n\t\t\t\t\t<p><span style=\"font-weight: 400\">What is required for the application process?\u00a0<\/span><\/p>\n<ul>\n<li style=\"list-style-type: none\">\n<ol>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Choose and complete the appropriate applications\u00a0<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Provide required information and documentation\u00a0<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Pay fees<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Meet <\/span><a href=\"https:\/\/www.nbutexas.com\/es\/deposit-requirements\/\"><span style=\"font-weight: 400\">Deposit Requirements<\/span><\/a><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Ensure property address is posted and visible from the street\u00a0<\/span><\/li>\n<\/ol>\n<\/li>\n<\/ul>\n<p>For the complete application process and additional information, refer to the\u00a0<a href=\"https:\/\/www.nbutexas.com\/es\/new-residential-or-commercial-construction\/\">New Construction Page.<\/a><\/p>\n<p><a href=\"https:\/\/www.nbutexas.com\/es\/utility-certification-application\/\" target=\"_blank\" rel=\"noopener\">Utility Certification Application<\/a><\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/li>\n\t\t\t\t<li class=\"service__step step\">\n\t\t\t<header class=\"step__header\">\n\t\t\t\t<div class=\"step__index\"><\/div>\n\t\t\t\t<div class=\"step__title heading--4\">Deposit Information and\/or Required Fees<\/div>\n\t\t\t<\/header>\n\t\t\t<div class=\"step__content\">\n\t\t\t\t<div class=\"step__description wysiwyg\">\n\t\t\t\t\t<p><span style=\"font-weight: 400\">To obtain deposit information and\/or required fees for Residential or Commercial Projects, contact New Construction at <\/span><a href=\"mailto:newconstruction@nbutexas.com\"><span style=\"font-weight: 400\">newconstruction@nbutexas.com <\/span><\/a>or view the\u00a0<a href=\"https:\/\/www.nbutexas.com\/es\/new-residential-or-commercial-construction\/\">New Construction Page.<\/a><\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/li>\n\t\t\t\t<li class=\"service__step step\">\n\t\t\t<header class=\"step__header\">\n\t\t\t\t<div class=\"step__index\"><\/div>\n\t\t\t\t<div class=\"step__title heading--4\">Application Acceptance<\/div>\n\t\t\t<\/header>\n\t\t\t<div class=\"step__content\">\n\t\t\t\t<div class=\"step__description wysiwyg\">\n\t\t\t\t\t<p><span style=\"font-weight: 400\">An assigned address is required by the respective county before NBU can accept the application(s) for new service(s). County contacts:<\/span><\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion\">\n\t\t\t\t<div class=\"accordion__section\">\n\t\t<header class=\"accordion__section-header\">\n\t\t\t<button class=\"accordion__section-toggle\" data-close-toggle=\".accordion__section-toggle\" data-close-target=\".accordion__section-content\" data-toggle-active=\"#accordion-section-69d7ebe997744\" id=\"accordion-toggle-69d7ebe997742\" aria-expanded=\"false\" data-controller=\"regionToggle\" aria-controls=\"accordion-toggle-69d7ebe997742\">\n\t\t\t\t<div class=\"accordion__section-title\">Comal County<\/div>\n\t\t\t\t<div class=\"accordion__section-icon\"><span class=\"sr-only\"><\/span><i class=\"icon icon-\"><\/i><\/div>\n\t\t\t<\/button>\n\t\t<\/header>\n\t\t<div class=\"accordion__section-content inactive wysiwyg\" id=\"accordion-section-69d7ebe997744\" aria-labelledby=\"accordion-toggle-69d7ebe997742\" role=\"region\" hidden>\n\t\t\t<p><span style=\"font-weight: 400\">Comal County Engineer\u2019s Office<\/span><\/p>\n<p><span style=\"font-weight: 400\">195 David Jonas Drive<\/span><\/p>\n<p><span style=\"font-weight: 400\">New Braunfels, TX 78130<\/span><\/p>\n<p><span style=\"font-weight: 400\"><a href=\"tel:8306082090\">830.608.2090<\/a> or <\/span><a href=\"mailto:braunh@co.comal.tx.us\"><span style=\"font-weight: 400\">braunh@co.comal.tx.us<\/span> <\/a><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"accordion__section\">\n\t\t<header class=\"accordion__section-header\">\n\t\t\t<button class=\"accordion__section-toggle\" data-close-toggle=\".accordion__section-toggle\" data-close-target=\".accordion__section-content\" data-toggle-active=\"#accordion-section-69d7ebe997d00\" id=\"accordion-toggle-69d7ebe997cfe\" aria-expanded=\"false\" data-controller=\"regionToggle\" aria-controls=\"accordion-toggle-69d7ebe997cfe\">\n\t\t\t\t<div class=\"accordion__section-title\">Guadalupe County<\/div>\n\t\t\t\t<div class=\"accordion__section-icon\"><span class=\"sr-only\"><\/span><i class=\"icon icon-\"><\/i><\/div>\n\t\t\t<\/button>\n\t\t<\/header>\n\t\t<div class=\"accordion__section-content inactive wysiwyg\" id=\"accordion-section-69d7ebe997d00\" aria-labelledby=\"accordion-toggle-69d7ebe997cfe\" role=\"region\" hidden>\n\t\t\t<p><span style=\"font-weight: 400\">Guadalupe County Road and Bridge Department<\/span><\/p>\n<p><span style=\"font-weight: 400\">2605 N. Guadalupe Street<\/span><\/p>\n<p><span style=\"font-weight: 400\">Seguin, TX\u00a0 78155<\/span><\/p>\n<p><a href=\"tel:8303799721\"><span style=\"font-weight: 400\">830.379.9721<\/span> <\/a><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/li>\n\t\t\t<\/ol>\n\t<\/div>\n\n\n<div class=\"service\" id=\"service-panel-acf-block-634db206453d6\" aria-labelledby=\"service-tab-acf-block-634db206453d6\" role=\"tabpanel\" data-controllee=\"tabpanel\">\n\t<div class=\"service__description\">\n\t\t<p>If you are a homeowner, builder, or developer, needing to establish a new water or wastewater the following resources will help you achieve your goal.<\/p>\n\t<\/div>\n\t\t<ol class=\"service__steps steps\">\n\t\t\t\t<li class=\"service__step step\">\n\t\t\t<header class=\"step__header\">\n\t\t\t\t<div class=\"step__index\"><\/div>\n\t\t\t\t<div class=\"step__title heading--4\">Submit 48-hour Construction Notice<\/div>\n\t\t\t<\/header>\n\t\t\t<div class=\"step__content\">\n\t\t\t\t<div class=\"step__description wysiwyg\">\n\t\t\t\t\t<p>Email the following information for your 48-hour notice to <a href=\"mailto:wtropsadmin@nbutexas.com\">wtropsadmin@nbutexas.com<\/a>:<\/p>\n<ul>\n<li>Project Name<\/li>\n<li>Project Number(s)<\/li>\n<li>Contractor Name, email, and phone number<\/li>\n<\/ul>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/li>\n\t\t\t\t<li class=\"service__step step\">\n\t\t\t<header class=\"step__header\">\n\t\t\t\t<div class=\"step__index\"><\/div>\n\t\t\t\t<div class=\"step__title heading--4\">Locate requests<\/div>\n\t\t\t<\/header>\n\t\t\t<div class=\"step__content\">\n\t\t\t\t<div class=\"step__description wysiwyg\">\n\t\t\t\t\t<p><b><u>Locate requests<\/u><\/b>\u00a0are scheduled through\u00a0<a href=\"https:\/\/www.texas811.org\/\" target=\"_blank\" rel=\"noopener\">Texas811<\/a><\/p>\n<p>NOTE: Locates are only performed on public utility infrastructure; any water and\/or wastewater utilities on private property should be located by a licensed plumber. The Texas One-Call law requires a request for locates to be submitted at least 48 hours prior to digging 16 inches or deeper.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/li>\n\t\t\t\t<li class=\"service__step step\">\n\t\t\t<header class=\"step__header\">\n\t\t\t\t<div class=\"step__index\"><\/div>\n\t\t\t\t<div class=\"step__title heading--4\">Final Acceptance of a Developer Driven Project<\/div>\n\t\t\t<\/header>\n\t\t\t<div class=\"step__content\">\n\t\t\t\t<div class=\"step__description wysiwyg\">\n\t\t\t\t\t<p>New Braunfels Utilities must receive a\u00a0<a href=\"\/wp-content\/uploads\/2020\/04\/Developer-Driven-Project-Closeout-Submittal-Form_Sept_23_2019.pdf\" target=\"_blank\" rel=\"noopener\">Closeout Form<\/a>\u00a0and\/or CCTV prior to Final Acceptance of a developer driven project.<\/p>\n<p>These items should be dropped off at the NBU Service Center:<\/p>\n<p>355 FM 306<br \/>\nNew Braunfels, TX 78130<\/p>\n<p>To check the status of water and\/or wastewater Final Acceptance email: <a href=\"mailto:wtropsadmin@nbutexas.com\">wtropsadmin@nbutexas.com<\/a><\/p>\n<p>To check the water meter set status email: <a href=\"mailto:wtropsadmin@nbutexas.com\">wtropsadmin@nbutexas.com<\/a><\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/li>\n\t\t\t<\/ol>\n\t<\/div>\n\n\n<div class=\"service\" id=\"service-panel-acf-block-634db20645611\" aria-labelledby=\"service-tab-acf-block-634db20645611\" role=\"tabpanel\" data-controllee=\"tabpanel\">\n\t<div class=\"service__description\">\n\t\t<p>If you are a homeowner, builder, or developer, needing to establish a new water or wastewater the following resources will help you achieve your goal.<\/p>\n\t<\/div>\n\t\t<ol class=\"service__steps steps\">\n\t\t\t\t<li class=\"service__step step\">\n\t\t\t<header class=\"step__header\">\n\t\t\t\t<div class=\"step__index\"><\/div>\n\t\t\t\t<div class=\"step__title heading--4\">Industrial Pretreatment Program<\/div>\n\t\t\t<\/header>\n\t\t\t<div class=\"step__content\">\n\t\t\t\t<div class=\"step__description wysiwyg\">\n\t\t\t\t\t<p>The United States Environmental Protection Agency (EPA) requires entities that discharge over 5 million gallons per day of treated wastewater to implement an Industrial Pretreatment Program. The purpose of this program is to protect the City of New Braunfels wastewater collection system, wastewater treatment plants and the New Braunfels Rivers from pollutants.<\/p>\n<p><a href=\"https:\/\/librarystage.municode.com\/tx\/new_braunfels\/codes\/code_of_ordinances?nodeId=PTIICOOR_CH130UT_ARTVSESE_DIV4WACOTR\" target=\"_blank\" rel=\"noopener\"><strong>City of New Braunfels Ordinance<\/strong><\/a><\/p>\n<p><strong><a href=\"https:\/\/librarystage.municode.com\/tx\/new_braunfels\/codes\/code_of_ordinances?nodeId=PTIICOOR_CH130UT_ARTVSESE_DIV4WACOTR_S130-306PRDIPRWA\" target=\"_blank\" rel=\"noopener\">Industrial User Pretreatment Requirement<\/a><\/strong><\/p>\n<p>130-301 Definitions \u2013 Significant Industrial User (SIU) &#8211; Discharges an average of 25,000 gallons per day or more of process wastewater to the POTW (excluding sanitary, noncontact cooling and boiler blowdown wastewater)<\/p>\n<p><strong><a href=\"https:\/\/librarystage.municode.com\/tx\/new_braunfels\/codes\/code_of_ordinances?nodeId=PTIICOOR_CH130UT_ARTVSESE_DIV4WACOTR_S130-308ADPRME\" target=\"_blank\" rel=\"noopener\">Grease Trap \/ Interceptor Management<\/a><\/strong><\/p>\n<p>130-308 (c) Interceptors shall be cleaned and serviced at a minimum frequency of 90 calendar days or more often if necessary.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/li>\n\t\t\t\t<li class=\"service__step step\">\n\t\t\t<header class=\"step__header\">\n\t\t\t\t<div class=\"step__index\"><\/div>\n\t\t\t\t<div class=\"step__title heading--4\">Preliminary Investigation for Potential Industrial Users<\/div>\n\t\t\t<\/header>\n\t\t\t<div class=\"step__content\">\n\t\t\t\t<div class=\"step__description wysiwyg\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<a title=\"Form 13 Preliminary Investigation\" target=\"_blank\" href=\"\/wp-content\/uploads\/2020\/04\/Form-13-Preliminary-Investigation.pdf\" class=\"step__cta btn btn--3d btn--yellow\">Form 13 Preliminary Investigation<\/a>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/li>\n\t\t\t\t<li class=\"service__step step\">\n\t\t\t<header class=\"step__header\">\n\t\t\t\t<div class=\"step__index\"><\/div>\n\t\t\t\t<div class=\"step__title heading--4\">Sample Well Requirements<\/div>\n\t\t\t<\/header>\n\t\t\t<div class=\"step__content\">\n\t\t\t\t<div class=\"step__description wysiwyg\">\n\t\t\t\t\t<p>Download the PDF for a sample diagram:<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<a title=\"Well Diagram\" target=\"_blank\" href=\"\/wp-content\/uploads\/2020\/04\/Well-Sample-Requirements.pdf\" class=\"step__cta btn btn--3d btn--yellow\">Well Diagram<\/a>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/li>\n\t\t\t\t<li class=\"service__step step\">\n\t\t\t<header class=\"step__header\">\n\t\t\t\t<div class=\"step__index\"><\/div>\n\t\t\t\t<div class=\"step__title heading--4\">Dental Amalgam<\/div>\n\t\t\t<\/header>\n\t\t\t<div class=\"step__content\">\n\t\t\t\t<div class=\"step__description wysiwyg\">\n\t\t\t\t\t<p>Environmental Protection Agency has released the final ruling under the Clean Water Act, 40 CFR \u00a7441 Dental Office Point Source Category, requiring dental practices nationwide to install an amalgam separator.<\/p>\n<p><strong>Download the PDF for the form and more information:<\/strong><\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<a title=\"Dental One Time Compliance\" target=\"_blank\" href=\"\/wp-content\/uploads\/2020\/04\/Dental-One-Time-Compliance.pdf\" class=\"step__cta btn btn--3d btn--yellow\">Dental One Time Compliance<\/a>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/li>\n\t\t\t\t<li class=\"service__step step\">\n\t\t\t<header class=\"step__header\">\n\t\t\t\t<div class=\"step__index\"><\/div>\n\t\t\t\t<div class=\"step__title heading--4\">Proper Disposal of Fats, Oils and Grease<\/div>\n\t\t\t<\/header>\n\t\t\t<div class=\"step__content\">\n\t\t\t\t<div class=\"step__description wysiwyg\">\n\t\t\t\t\t<p>View our page on Fats, Oils and Grease Disposal for more information.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<a title=\"View Page\" target=\"_blank\" href=\"\/fog\" class=\"step__cta btn btn--3d btn--yellow\">View Page<\/a>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/li>\n\t\t\t<\/ol>\n\t<\/div>\n","protected":false},"template":"","audience":[],"class_list":["post-2486","process","type-process","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - 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