{"id":30916,"date":"2020-03-17T15:10:58","date_gmt":"2020-03-17T20:10:58","guid":{"rendered":"https:\/\/www.nbutexas.com\/process\/iniciar-detener-y-transferir-servicios\/"},"modified":"2025-10-27T14:19:31","modified_gmt":"2025-10-27T19:19:31","slug":"iniciar-detener-y-transferir-servicios","status":"publish","type":"process","link":"https:\/\/www.nbutexas.com\/es\/process\/iniciar-detener-y-transferir-servicios\/","title":{"rendered":"Iniciar, detener y transferir servicios"},"content":{"rendered":"<div class=\"service\" id=\"service-panel-acf-block-680bf21e6df78\" aria-labelledby=\"service-tab-acf-block-680bf21e6df78\" role=\"tabpanel\" data-controllee=\"tabpanel\">\n\t<div class=\"service__description\">\n\t\t<p>Todas las solicitudes para iniciar, detener o transferir el servicio deben presentarse al menos un d\u00eda laborable de NBU antes de la fecha de programaci\u00f3n deseada.<\/p>\n\t<\/div>\n\t\t<ol class=\"service__steps steps\">\n\t\t\t\t<li class=\"service__step step\">\n\t\t\t<header class=\"step__header\">\n\t\t\t\t<div class=\"step__index\"><\/div>\n\t\t\t\t<div class=\"step__title heading--4\">Iniciar servicio<\/div>\n\t\t\t<\/header>\n\t\t\t<div class=\"step__content\">\n\t\t\t\t<div class=\"step__description wysiwyg\">\n\t\t\t\t\t<p>Todos los Clientes <strong>deben proporcionar la informaci\u00f3n necesaria<\/strong>. Junto con la <a href=\"https:\/\/www.nbutexas.com\/wp-content\/uploads\/2021\/12\/Residential-Joint-Service-Agreement-2021.pdf\">solicitud de servicio de inicio<\/a> cumplimentada, deber\u00e1s proporcionar a NBU: <\/p>\n<ul>\n<li>una copia de tu permiso de conducir<\/li>\n<\/ul>\n<p>Todos los lugares de servicio requieren un <strong>dep\u00f3sito de seguridad.<\/strong> M\u00e1s informaci\u00f3n <strong><a href=\"https:\/\/www.nbutexas.com\/es\/deposit-requirements\/\">aqu\u00ed.<\/a><\/strong><\/p>\n<p>Existen las siguientes formas de iniciar los servicios:<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion\">\n\t\t\t\t<div class=\"accordion__section\">\n\t\t<header class=\"accordion__section-header\">\n\t\t\t<button class=\"accordion__section-toggle\" data-close-toggle=\".accordion__section-toggle\" data-close-target=\".accordion__section-content\" data-toggle-active=\"#accordion-section-69ec79860b849\" id=\"accordion-toggle-69ec79860b847\" aria-expanded=\"false\" data-controller=\"regionToggle\" aria-controls=\"accordion-toggle-69ec79860b847\">\n\t\t\t\t<div class=\"accordion__section-title\">En persona<\/div>\n\t\t\t\t<div class=\"accordion__section-icon\"><span class=\"sr-only\"><\/span><i class=\"icon icon-\"><\/i><\/div>\n\t\t\t<\/button>\n\t\t<\/header>\n\t\t<div class=\"accordion__section-content inactive wysiwyg\" id=\"accordion-section-69ec79860b849\" aria-labelledby=\"accordion-toggle-69ec79860b847\" role=\"region\" hidden>\n\t\t\t<p>1488 S Seguin Ave<br \/>\nNew Braunfels, TX 78130<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"accordion__section\">\n\t\t<header class=\"accordion__section-header\">\n\t\t\t<button class=\"accordion__section-toggle\" data-close-toggle=\".accordion__section-toggle\" data-close-target=\".accordion__section-content\" data-toggle-active=\"#accordion-section-69ec79860b996\" id=\"accordion-toggle-69ec79860b995\" aria-expanded=\"false\" data-controller=\"regionToggle\" aria-controls=\"accordion-toggle-69ec79860b995\">\n\t\t\t\t<div class=\"accordion__section-title\">Por tel\u00e9fono<\/div>\n\t\t\t\t<div class=\"accordion__section-icon\"><span class=\"sr-only\"><\/span><i class=\"icon icon-\"><\/i><\/div>\n\t\t\t<\/button>\n\t\t<\/header>\n\t\t<div class=\"accordion__section-content inactive wysiwyg\" id=\"accordion-section-69ec79860b996\" aria-labelledby=\"accordion-toggle-69ec79860b995\" role=\"region\" hidden>\n\t\t\t<p><a href=\"tel:8306298400\">830.629.8400<\/a><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"accordion__section\">\n\t\t<header class=\"accordion__section-header\">\n\t\t\t<button class=\"accordion__section-toggle\" data-close-toggle=\".accordion__section-toggle\" data-close-target=\".accordion__section-content\" data-toggle-active=\"#accordion-section-69ec79860bad1\" id=\"accordion-toggle-69ec79860bad0\" aria-expanded=\"false\" data-controller=\"regionToggle\" aria-controls=\"accordion-toggle-69ec79860bad0\">\n\t\t\t\t<div class=\"accordion__section-title\">Por correo<\/div>\n\t\t\t\t<div class=\"accordion__section-icon\"><span class=\"sr-only\"><\/span><i class=\"icon icon-\"><\/i><\/div>\n\t\t\t<\/button>\n\t\t<\/header>\n\t\t<div class=\"accordion__section-content inactive wysiwyg\" id=\"accordion-section-69ec79860bad1\" aria-labelledby=\"accordion-toggle-69ec79860bad0\" role=\"region\" hidden>\n\t\t\t<p>P.O. BOX 310289<br \/>\nNew Braunfels, TX 78131<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"accordion__section\">\n\t\t<header class=\"accordion__section-header\">\n\t\t\t<button class=\"accordion__section-toggle\" data-close-toggle=\".accordion__section-toggle\" data-close-target=\".accordion__section-content\" data-toggle-active=\"#accordion-section-69ec79860bc13\" id=\"accordion-toggle-69ec79860bc12\" aria-expanded=\"false\" data-controller=\"regionToggle\" aria-controls=\"accordion-toggle-69ec79860bc12\">\n\t\t\t\t<div class=\"accordion__section-title\">Por correo electr\u00f3nico<\/div>\n\t\t\t\t<div class=\"accordion__section-icon\"><span class=\"sr-only\"><\/span><i class=\"icon icon-\"><\/i><\/div>\n\t\t\t<\/button>\n\t\t<\/header>\n\t\t<div class=\"accordion__section-content inactive wysiwyg\" id=\"accordion-section-69ec79860bc13\" aria-labelledby=\"accordion-toggle-69ec79860bc12\" role=\"region\" hidden>\n\t\t\t<p><a href=\"mailto:customerservice@nbutexas.com\">customerservice@nbutexas.com<\/a><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/li>\n\t\t\t\t<li class=\"service__step step\">\n\t\t\t<header class=\"step__header\">\n\t\t\t\t<div class=\"step__index\"><\/div>\n\t\t\t\t<div class=\"step__title heading--4\">Detener el servicio<\/div>\n\t\t\t<\/header>\n\t\t\t<div class=\"step__content\">\n\t\t\t\t<div class=\"step__description wysiwyg\">\n\t\t\t\t\t<p><strong>Proporcionar una direcci\u00f3n<\/strong><br \/>\nEl cliente que interrumpa los servicios tendr\u00e1 que proporcionar a NBU la direcci\u00f3n de reenv\u00edo adecuada.<\/p>\n<p><strong>Proporcionar identificaci\u00f3n<\/strong><br \/>\nEl cliente tambi\u00e9n tendr\u00e1 que verificar su identificaci\u00f3n, como el carn\u00e9 de conducir y el n\u00famero de la Seguridad Social, para completar la solicitud de desconexi\u00f3n.<\/p>\n<p>La solicitud de desconexi\u00f3n puede enviarse de varias formas:<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion\">\n\t\t\t\t<div class=\"accordion__section\">\n\t\t<header class=\"accordion__section-header\">\n\t\t\t<button class=\"accordion__section-toggle\" data-close-toggle=\".accordion__section-toggle\" data-close-target=\".accordion__section-content\" data-toggle-active=\"#accordion-section-69ec79860c020\" id=\"accordion-toggle-69ec79860c01f\" aria-expanded=\"false\" data-controller=\"regionToggle\" aria-controls=\"accordion-toggle-69ec79860c01f\">\n\t\t\t\t<div class=\"accordion__section-title\">En persona<\/div>\n\t\t\t\t<div class=\"accordion__section-icon\"><span class=\"sr-only\"><\/span><i class=\"icon icon-\"><\/i><\/div>\n\t\t\t<\/button>\n\t\t<\/header>\n\t\t<div class=\"accordion__section-content inactive wysiwyg\" id=\"accordion-section-69ec79860c020\" aria-labelledby=\"accordion-toggle-69ec79860c01f\" role=\"region\" hidden>\n\t\t\t<p>1488 S Seguin Ave<br \/>\nNew Braunfels, TX 78130<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"accordion__section\">\n\t\t<header class=\"accordion__section-header\">\n\t\t\t<button class=\"accordion__section-toggle\" data-close-toggle=\".accordion__section-toggle\" data-close-target=\".accordion__section-content\" data-toggle-active=\"#accordion-section-69ec79860c0ea\" id=\"accordion-toggle-69ec79860c0e9\" aria-expanded=\"false\" data-controller=\"regionToggle\" aria-controls=\"accordion-toggle-69ec79860c0e9\">\n\t\t\t\t<div class=\"accordion__section-title\">Por tel\u00e9fono<\/div>\n\t\t\t\t<div class=\"accordion__section-icon\"><span class=\"sr-only\"><\/span><i class=\"icon icon-\"><\/i><\/div>\n\t\t\t<\/button>\n\t\t<\/header>\n\t\t<div class=\"accordion__section-content inactive wysiwyg\" id=\"accordion-section-69ec79860c0ea\" aria-labelledby=\"accordion-toggle-69ec79860c0e9\" role=\"region\" hidden>\n\t\t\t<p><a href=\"tel:830.629.8400\">830.629.8400<\/a><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"accordion__section\">\n\t\t<header class=\"accordion__section-header\">\n\t\t\t<button class=\"accordion__section-toggle\" data-close-toggle=\".accordion__section-toggle\" data-close-target=\".accordion__section-content\" data-toggle-active=\"#accordion-section-69ec79860c1dd\" id=\"accordion-toggle-69ec79860c1dc\" aria-expanded=\"false\" data-controller=\"regionToggle\" aria-controls=\"accordion-toggle-69ec79860c1dc\">\n\t\t\t\t<div class=\"accordion__section-title\">Por correo<\/div>\n\t\t\t\t<div class=\"accordion__section-icon\"><span class=\"sr-only\"><\/span><i class=\"icon icon-\"><\/i><\/div>\n\t\t\t<\/button>\n\t\t<\/header>\n\t\t<div class=\"accordion__section-content inactive wysiwyg\" id=\"accordion-section-69ec79860c1dd\" aria-labelledby=\"accordion-toggle-69ec79860c1dc\" role=\"region\" hidden>\n\t\t\t<p>P.O. BOX 310289<br \/>\nNew Braunfels, TX 78131<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"accordion__section\">\n\t\t<header class=\"accordion__section-header\">\n\t\t\t<button class=\"accordion__section-toggle\" data-close-toggle=\".accordion__section-toggle\" data-close-target=\".accordion__section-content\" data-toggle-active=\"#accordion-section-69ec79860c2a8\" id=\"accordion-toggle-69ec79860c2a7\" aria-expanded=\"false\" data-controller=\"regionToggle\" aria-controls=\"accordion-toggle-69ec79860c2a7\">\n\t\t\t\t<div class=\"accordion__section-title\">Por correo electr\u00f3nico<\/div>\n\t\t\t\t<div class=\"accordion__section-icon\"><span class=\"sr-only\"><\/span><i class=\"icon icon-\"><\/i><\/div>\n\t\t\t<\/button>\n\t\t<\/header>\n\t\t<div class=\"accordion__section-content inactive wysiwyg\" id=\"accordion-section-69ec79860c2a8\" aria-labelledby=\"accordion-toggle-69ec79860c2a7\" role=\"region\" hidden>\n\t\t\t<p><a href=\"mailto:customerservice@nbutexas.com\">customerservice@nbutexas.com  <\/a><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/li>\n\t\t\t\t<li class=\"service__step step\">\n\t\t\t<header class=\"step__header\">\n\t\t\t\t<div class=\"step__index\"><\/div>\n\t\t\t\t<div class=\"step__title heading--4\">Servicio de traslados<\/div>\n\t\t\t<\/header>\n\t\t\t<div class=\"step__content\">\n\t\t\t\t<div class=\"step__description wysiwyg\">\n\t\t\t\t\t<p><strong>Proporcionar una direcci\u00f3n<\/strong><br \/>\nUn cliente que transfiera el servicio tendr\u00e1 que proporcionar a NBU la direcci\u00f3n para la que solicita los servicios. La direcci\u00f3n de servicio determinar\u00e1 los servicios que se prestan para esa ubicaci\u00f3n concreta. <\/p>\n<p><strong>Proporcionar identificaci\u00f3n<\/strong><br \/>\nEl cliente tendr\u00e1 que proporcionar a NBU una identificaci\u00f3n como el carn\u00e9 de conducir y un n\u00famero de la Seguridad Social. Es posible que se requiera un dep\u00f3sito, dependiendo del historial de pagos. <\/p>\n<p>Si ya eres cliente de NBU y necesitas trasladar tu servicio p\u00fablico de una localidad a otra, puedes solicitarlo de varias formas:<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion\">\n\t\t\t\t<div class=\"accordion__section\">\n\t\t<header class=\"accordion__section-header\">\n\t\t\t<button class=\"accordion__section-toggle\" data-close-toggle=\".accordion__section-toggle\" data-close-target=\".accordion__section-content\" data-toggle-active=\"#accordion-section-69ec79860c5b5\" id=\"accordion-toggle-69ec79860c5b4\" aria-expanded=\"false\" data-controller=\"regionToggle\" aria-controls=\"accordion-toggle-69ec79860c5b4\">\n\t\t\t\t<div class=\"accordion__section-title\">En persona<\/div>\n\t\t\t\t<div class=\"accordion__section-icon\"><span class=\"sr-only\"><\/span><i class=\"icon icon-\"><\/i><\/div>\n\t\t\t<\/button>\n\t\t<\/header>\n\t\t<div class=\"accordion__section-content inactive wysiwyg\" id=\"accordion-section-69ec79860c5b5\" aria-labelledby=\"accordion-toggle-69ec79860c5b4\" role=\"region\" hidden>\n\t\t\t<p>1488 S Seguin Ave<br \/>\nNew Braunfels, TX 78130<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"accordion__section\">\n\t\t<header class=\"accordion__section-header\">\n\t\t\t<button class=\"accordion__section-toggle\" data-close-toggle=\".accordion__section-toggle\" data-close-target=\".accordion__section-content\" data-toggle-active=\"#accordion-section-69ec79860c6b5\" id=\"accordion-toggle-69ec79860c6b4\" aria-expanded=\"false\" data-controller=\"regionToggle\" aria-controls=\"accordion-toggle-69ec79860c6b4\">\n\t\t\t\t<div class=\"accordion__section-title\">Por tel\u00e9fono<\/div>\n\t\t\t\t<div class=\"accordion__section-icon\"><span class=\"sr-only\"><\/span><i class=\"icon icon-\"><\/i><\/div>\n\t\t\t<\/button>\n\t\t<\/header>\n\t\t<div class=\"accordion__section-content inactive wysiwyg\" id=\"accordion-section-69ec79860c6b5\" aria-labelledby=\"accordion-toggle-69ec79860c6b4\" role=\"region\" hidden>\n\t\t\t<p><a href=\"tel:8306298400\" data-rich-text-format-boundary=\"true\">830.629.8400<\/a><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"accordion__section\">\n\t\t<header class=\"accordion__section-header\">\n\t\t\t<button class=\"accordion__section-toggle\" data-close-toggle=\".accordion__section-toggle\" data-close-target=\".accordion__section-content\" data-toggle-active=\"#accordion-section-69ec79860c7de\" id=\"accordion-toggle-69ec79860c7dd\" aria-expanded=\"false\" data-controller=\"regionToggle\" aria-controls=\"accordion-toggle-69ec79860c7dd\">\n\t\t\t\t<div class=\"accordion__section-title\">Por correo<\/div>\n\t\t\t\t<div class=\"accordion__section-icon\"><span class=\"sr-only\"><\/span><i class=\"icon icon-\"><\/i><\/div>\n\t\t\t<\/button>\n\t\t<\/header>\n\t\t<div class=\"accordion__section-content inactive wysiwyg\" id=\"accordion-section-69ec79860c7de\" aria-labelledby=\"accordion-toggle-69ec79860c7dd\" role=\"region\" hidden>\n\t\t\t<p>P.O. BOX 310289<br \/>\nNew Braunfels, TX 78131<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"accordion__section\">\n\t\t<header class=\"accordion__section-header\">\n\t\t\t<button class=\"accordion__section-toggle\" data-close-toggle=\".accordion__section-toggle\" data-close-target=\".accordion__section-content\" data-toggle-active=\"#accordion-section-69ec79860c8c0\" id=\"accordion-toggle-69ec79860c8bf\" aria-expanded=\"false\" data-controller=\"regionToggle\" aria-controls=\"accordion-toggle-69ec79860c8bf\">\n\t\t\t\t<div class=\"accordion__section-title\">Por correo electr\u00f3nico<\/div>\n\t\t\t\t<div class=\"accordion__section-icon\"><span class=\"sr-only\"><\/span><i class=\"icon icon-\"><\/i><\/div>\n\t\t\t<\/button>\n\t\t<\/header>\n\t\t<div class=\"accordion__section-content inactive wysiwyg\" id=\"accordion-section-69ec79860c8c0\" aria-labelledby=\"accordion-toggle-69ec79860c8bf\" role=\"region\" hidden>\n\t\t\t<p><a href=\"mailto:customerservice@nbutexas.com\" data-rich-text-format-boundary=\"true\">customerservice@nbutexas.com<\/a><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/li>\n\t\t\t\t<li class=\"service__step step\">\n\t\t\t<header class=\"step__header\">\n\t\t\t\t<div class=\"step__index\"><\/div>\n\t\t\t\t<div class=\"step__title heading--4\">\u00bfTienes m\u00e1s preguntas?<\/div>\n\t\t\t<\/header>\n\t\t\t<div class=\"step__content\">\n\t\t\t\t<div class=\"step__description wysiwyg\">\n\t\t\t\t\t<p>Ponte en contacto con el Servicio de Atenci\u00f3n al Cliente en <strong><a href=\"tel:830.629.8400\">830.629.8400<\/a><\/strong> o env\u00eda un correo electr\u00f3nico a <strong><a href=\"mailto:customerservice@nbutexas.com\">customerservice@nbutexas.com<\/a><\/strong>.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<a title=\"\u00bfNecesitas servicios p\u00fablicos de nueva construcci\u00f3n?\" href=\"\/new-residential-or-commercial-construction\/\" class=\"step__cta btn btn--3d btn--yellow\">\u00bfNecesitas servicios p\u00fablicos de nueva construcci\u00f3n?<\/a>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/li>\n\t\t\t<\/ol>\n\t<\/div>\n<div class=\"service\" id=\"service-panel-acf-block-680bf21e6e6ea\" aria-labelledby=\"service-tab-acf-block-680bf21e6e6ea\" role=\"tabpanel\" data-controllee=\"tabpanel\">\n\t<div class=\"service__description\">\n\t\t<p>Todas las solicitudes para iniciar, detener o transferir el servicio deben presentarse al menos un d\u00eda laborable de NBU antes de la fecha de programaci\u00f3n deseada.<\/p>\n\t<\/div>\n\t\t<ol class=\"service__steps steps\">\n\t\t\t\t<li class=\"service__step step\">\n\t\t\t<header class=\"step__header\">\n\t\t\t\t<div class=\"step__index\"><\/div>\n\t\t\t\t<div class=\"step__title heading--4\">Iniciar servicio<\/div>\n\t\t\t<\/header>\n\t\t\t<div class=\"step__content\">\n\t\t\t\t<div class=\"step__description wysiwyg\">\n\t\t\t\t\t<p>Todos los Clientes <strong>deben facilitar la informaci\u00f3n necesaria<\/strong>. Se debe presentar una <a href=\"https:\/\/www.nbutexas.com\/wp-content\/uploads\/2023\/06\/Commercial-Application-New-Construction-Packet.pdf\">solicitud de servicio de inicio<\/a> cumplimentada junto con: <\/p>\n<ul>\n<li>una copia del permiso de conducir de la persona autorizada que firma<\/li>\n<li>Documentaci\u00f3n comercial adecuada, como la que se encuentra <a href=\"https:\/\/www.nbutexas.com\/wp-content\/uploads\/2023\/06\/19-13112-Comm_DocsReq_UPDATED-06.2023.pdf\" target=\"_blank\" rel=\"noopener\">aqu\u00ed<\/a><\/li>\n<\/ul>\n<p>Todos los lugares de servicio requieren un <strong>dep\u00f3sito de seguridad.<\/strong> M\u00e1s informaci\u00f3n <strong><a href=\"https:\/\/www.nbutexas.com\/es\/deposit-requirements\/\">aqu\u00ed.<\/a><\/strong><\/p>\n<p>La documentaci\u00f3n requerida puede presentarse de las siguientes formas:<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion\">\n\t\t\t\t<div class=\"accordion__section\">\n\t\t<header class=\"accordion__section-header\">\n\t\t\t<button class=\"accordion__section-toggle\" data-close-toggle=\".accordion__section-toggle\" data-close-target=\".accordion__section-content\" data-toggle-active=\"#accordion-section-69ec7986113db\" id=\"accordion-toggle-69ec7986113d9\" aria-expanded=\"false\" data-controller=\"regionToggle\" aria-controls=\"accordion-toggle-69ec7986113d9\">\n\t\t\t\t<div class=\"accordion__section-title\">En persona<\/div>\n\t\t\t\t<div class=\"accordion__section-icon\"><span class=\"sr-only\"><\/span><i class=\"icon icon-\"><\/i><\/div>\n\t\t\t<\/button>\n\t\t<\/header>\n\t\t<div class=\"accordion__section-content inactive wysiwyg\" id=\"accordion-section-69ec7986113db\" aria-labelledby=\"accordion-toggle-69ec7986113d9\" role=\"region\" hidden>\n\t\t\t<p>1488 S Seguin Ave<br \/>\nNew Braunfels, TX 78130<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"accordion__section\">\n\t\t<header class=\"accordion__section-header\">\n\t\t\t<button class=\"accordion__section-toggle\" data-close-toggle=\".accordion__section-toggle\" data-close-target=\".accordion__section-content\" data-toggle-active=\"#accordion-section-69ec7986114e2\" id=\"accordion-toggle-69ec7986114e1\" aria-expanded=\"false\" data-controller=\"regionToggle\" aria-controls=\"accordion-toggle-69ec7986114e1\">\n\t\t\t\t<div class=\"accordion__section-title\">Por correo<\/div>\n\t\t\t\t<div class=\"accordion__section-icon\"><span class=\"sr-only\"><\/span><i class=\"icon icon-\"><\/i><\/div>\n\t\t\t<\/button>\n\t\t<\/header>\n\t\t<div class=\"accordion__section-content inactive wysiwyg\" id=\"accordion-section-69ec7986114e2\" aria-labelledby=\"accordion-toggle-69ec7986114e1\" role=\"region\" hidden>\n\t\t\t<p>P.O. BOX 310289<br \/>\nNew Braunfels, TX 78131<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"accordion__section\">\n\t\t<header class=\"accordion__section-header\">\n\t\t\t<button class=\"accordion__section-toggle\" data-close-toggle=\".accordion__section-toggle\" data-close-target=\".accordion__section-content\" data-toggle-active=\"#accordion-section-69ec79861161a\" id=\"accordion-toggle-69ec798611619\" aria-expanded=\"false\" data-controller=\"regionToggle\" aria-controls=\"accordion-toggle-69ec798611619\">\n\t\t\t\t<div class=\"accordion__section-title\">Por correo electr\u00f3nico<\/div>\n\t\t\t\t<div class=\"accordion__section-icon\"><span class=\"sr-only\"><\/span><i class=\"icon icon-\"><\/i><\/div>\n\t\t\t<\/button>\n\t\t<\/header>\n\t\t<div class=\"accordion__section-content inactive wysiwyg\" id=\"accordion-section-69ec79861161a\" aria-labelledby=\"accordion-toggle-69ec798611619\" role=\"region\" hidden>\n\t\t\t<p><a href=\"mailto:customerservice@nbutexas.com\">customerservice@nbutexas.com<\/a><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/li>\n\t\t\t\t<li class=\"service__step step\">\n\t\t\t<header class=\"step__header\">\n\t\t\t\t<div class=\"step__index\"><\/div>\n\t\t\t\t<div class=\"step__title heading--4\">Detener el servicio<\/div>\n\t\t\t<\/header>\n\t\t\t<div class=\"step__content\">\n\t\t\t\t<div class=\"step__description wysiwyg\">\n\t\t\t\t\t<p><strong>Proporcionar una direcci\u00f3n<\/strong><br \/>\nUn cliente que interrumpa los servicios tendr\u00e1 que rellenar una <a href=\"https:\/\/www.nbutexas.com\/wp-content\/uploads\/2020\/07\/Disconnection-Request.pdf\" target=\"_blank\" rel=\"noopener\">solicitud de desconexi\u00f3n<\/a> y proporcionar a NBU una direcci\u00f3n de reenv\u00edo adecuada.<\/p>\n<p><strong>Proporcionar identificaci\u00f3n<\/strong><br \/>\nLa solicitud de desconexi\u00f3n tendr\u00e1 que estar firmada por un usuario autorizado para la cuenta.<\/p>\n<p>Una solicitud de desconexi\u00f3n puede enviarse de las siguientes formas:<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion\">\n\t\t\t\t<div class=\"accordion__section\">\n\t\t<header class=\"accordion__section-header\">\n\t\t\t<button class=\"accordion__section-toggle\" data-close-toggle=\".accordion__section-toggle\" data-close-target=\".accordion__section-content\" data-toggle-active=\"#accordion-section-69ec79861196d\" id=\"accordion-toggle-69ec79861196c\" aria-expanded=\"false\" data-controller=\"regionToggle\" aria-controls=\"accordion-toggle-69ec79861196c\">\n\t\t\t\t<div class=\"accordion__section-title\">En persona<\/div>\n\t\t\t\t<div class=\"accordion__section-icon\"><span class=\"sr-only\"><\/span><i class=\"icon icon-\"><\/i><\/div>\n\t\t\t<\/button>\n\t\t<\/header>\n\t\t<div class=\"accordion__section-content inactive wysiwyg\" id=\"accordion-section-69ec79861196d\" aria-labelledby=\"accordion-toggle-69ec79861196c\" role=\"region\" hidden>\n\t\t\t<p>1488 S Seguin Ave<br \/>\nNew Braunfels, TX 78130<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"accordion__section\">\n\t\t<header class=\"accordion__section-header\">\n\t\t\t<button class=\"accordion__section-toggle\" data-close-toggle=\".accordion__section-toggle\" data-close-target=\".accordion__section-content\" data-toggle-active=\"#accordion-section-69ec798611a70\" id=\"accordion-toggle-69ec798611a6f\" aria-expanded=\"false\" data-controller=\"regionToggle\" aria-controls=\"accordion-toggle-69ec798611a6f\">\n\t\t\t\t<div class=\"accordion__section-title\">Por correo<\/div>\n\t\t\t\t<div class=\"accordion__section-icon\"><span class=\"sr-only\"><\/span><i class=\"icon icon-\"><\/i><\/div>\n\t\t\t<\/button>\n\t\t<\/header>\n\t\t<div class=\"accordion__section-content inactive wysiwyg\" id=\"accordion-section-69ec798611a70\" aria-labelledby=\"accordion-toggle-69ec798611a6f\" role=\"region\" hidden>\n\t\t\t<p>P.O. BOX 310289<br \/>\nNew Braunfels, TX 78131<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"accordion__section\">\n\t\t<header class=\"accordion__section-header\">\n\t\t\t<button class=\"accordion__section-toggle\" data-close-toggle=\".accordion__section-toggle\" data-close-target=\".accordion__section-content\" data-toggle-active=\"#accordion-section-69ec798611b45\" id=\"accordion-toggle-69ec798611b44\" aria-expanded=\"false\" data-controller=\"regionToggle\" aria-controls=\"accordion-toggle-69ec798611b44\">\n\t\t\t\t<div class=\"accordion__section-title\">Por correo electr\u00f3nico<\/div>\n\t\t\t\t<div class=\"accordion__section-icon\"><span class=\"sr-only\"><\/span><i class=\"icon icon-\"><\/i><\/div>\n\t\t\t<\/button>\n\t\t<\/header>\n\t\t<div class=\"accordion__section-content inactive wysiwyg\" id=\"accordion-section-69ec798611b45\" aria-labelledby=\"accordion-toggle-69ec798611b44\" role=\"region\" hidden>\n\t\t\t<p><a href=\"mailto:customerservice@nbutexas.com\">customerservice@nbutexas.com  <\/a><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/li>\n\t\t\t\t<li class=\"service__step step\">\n\t\t\t<header class=\"step__header\">\n\t\t\t\t<div class=\"step__index\"><\/div>\n\t\t\t\t<div class=\"step__title heading--4\">Servicio de traslados<\/div>\n\t\t\t<\/header>\n\t\t\t<div class=\"step__content\">\n\t\t\t\t<div class=\"step__description wysiwyg\">\n\t\t\t\t\t<p><strong>Proporcionar una solicitud cumplimentada<\/strong><br \/>\nUn cliente comercial que transfiera el servicio tendr\u00e1 que proporcionar a NBU una <a href=\"https:\/\/www.nbutexas.com\/wp-content\/uploads\/2023\/06\/Commercial-Application-New-Construction-Packet.pdf\">solicitud de transferencia<\/a> cumplimentada. La direcci\u00f3n del servicio determinar\u00e1 los servicios que se prestan para esa ubicaci\u00f3n espec\u00edfica. <\/p>\n<p><strong>Proporcionar identificaci\u00f3n<\/strong><br \/>\nEl usuario autorizado que firme la solicitud tendr\u00e1 que proporcionar a NBU una identificaci\u00f3n, como el carn\u00e9 de conducir. Es posible que se requiera un dep\u00f3sito, dependiendo del historial de pagos. <\/p>\n<p>Si <strong>ya eres cliente de NBU<\/strong> y necesitas trasladar tu servicio p\u00fablico de una localidad a otra, puedes solicitarlo de varias formas:<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion\">\n\t\t\t\t<div class=\"accordion__section\">\n\t\t<header class=\"accordion__section-header\">\n\t\t\t<button class=\"accordion__section-toggle\" data-close-toggle=\".accordion__section-toggle\" data-close-target=\".accordion__section-content\" data-toggle-active=\"#accordion-section-69ec798611ebd\" id=\"accordion-toggle-69ec798611ebc\" aria-expanded=\"false\" data-controller=\"regionToggle\" aria-controls=\"accordion-toggle-69ec798611ebc\">\n\t\t\t\t<div class=\"accordion__section-title\">En persona<\/div>\n\t\t\t\t<div class=\"accordion__section-icon\"><span class=\"sr-only\"><\/span><i class=\"icon icon-\"><\/i><\/div>\n\t\t\t<\/button>\n\t\t<\/header>\n\t\t<div class=\"accordion__section-content inactive wysiwyg\" id=\"accordion-section-69ec798611ebd\" aria-labelledby=\"accordion-toggle-69ec798611ebc\" role=\"region\" hidden>\n\t\t\t<p>1488 S Seguin Ave<br \/>\nNew Braunfels, TX 78130<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"accordion__section\">\n\t\t<header class=\"accordion__section-header\">\n\t\t\t<button class=\"accordion__section-toggle\" data-close-toggle=\".accordion__section-toggle\" data-close-target=\".accordion__section-content\" data-toggle-active=\"#accordion-section-69ec798611f8c\" id=\"accordion-toggle-69ec798611f8b\" aria-expanded=\"false\" data-controller=\"regionToggle\" aria-controls=\"accordion-toggle-69ec798611f8b\">\n\t\t\t\t<div class=\"accordion__section-title\">Por correo<\/div>\n\t\t\t\t<div class=\"accordion__section-icon\"><span class=\"sr-only\"><\/span><i class=\"icon icon-\"><\/i><\/div>\n\t\t\t<\/button>\n\t\t<\/header>\n\t\t<div class=\"accordion__section-content inactive wysiwyg\" id=\"accordion-section-69ec798611f8c\" aria-labelledby=\"accordion-toggle-69ec798611f8b\" role=\"region\" hidden>\n\t\t\t<p>P.O. BOX 310289<br \/>\nNew Braunfels, TX 78131<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"accordion__section\">\n\t\t<header class=\"accordion__section-header\">\n\t\t\t<button class=\"accordion__section-toggle\" data-close-toggle=\".accordion__section-toggle\" data-close-target=\".accordion__section-content\" data-toggle-active=\"#accordion-section-69ec79861203d\" id=\"accordion-toggle-69ec79861203c\" aria-expanded=\"false\" data-controller=\"regionToggle\" aria-controls=\"accordion-toggle-69ec79861203c\">\n\t\t\t\t<div class=\"accordion__section-title\">Por correo electr\u00f3nico<\/div>\n\t\t\t\t<div class=\"accordion__section-icon\"><span class=\"sr-only\"><\/span><i class=\"icon icon-\"><\/i><\/div>\n\t\t\t<\/button>\n\t\t<\/header>\n\t\t<div class=\"accordion__section-content inactive wysiwyg\" id=\"accordion-section-69ec79861203d\" aria-labelledby=\"accordion-toggle-69ec79861203c\" role=\"region\" hidden>\n\t\t\t<p><a href=\"mailto:customerservice@nbutexas.com\" data-rich-text-format-boundary=\"true\">customerservice@nbutexas.com<\/a><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/li>\n\t\t\t\t<li class=\"service__step step\">\n\t\t\t<header class=\"step__header\">\n\t\t\t\t<div class=\"step__index\"><\/div>\n\t\t\t\t<div class=\"step__title heading--4\">\u00bfTienes m\u00e1s preguntas?<\/div>\n\t\t\t<\/header>\n\t\t\t<div class=\"step__content\">\n\t\t\t\t<div class=\"step__description wysiwyg\">\n\t\t\t\t\t<p>Ponte en contacto con el Servicio de Atenci\u00f3n al Cliente en <strong><a href=\"tel:830.629.8400\">830.629.8400<\/a><\/strong> o env\u00eda un correo electr\u00f3nico a <strong><a href=\"mailto:customerservice@nbutexas.com\">customerservice@nbutexas.com<\/a><\/strong>.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<a title=\"\u00bfNecesitas servicios p\u00fablicos de nueva construcci\u00f3n?\" href=\"https:\/\/www.nbutexas.com\/new-residential-or-commercial-construction\/\" class=\"step__cta btn btn--3d btn--yellow\">\u00bfNecesitas servicios p\u00fablicos de nueva construcci\u00f3n?<\/a>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/li>\n\t\t\t<\/ol>\n\t<\/div>\n","protected":false},"template":"","audience":[14],"class_list":["post-30916","process","type-process","status-publish","hentry","audience-my-services"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - 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