New Braunfels Utilities Website

Community Advisory Panel Meeting - September 9, 2025
2025-09-09 09:00 - 11:00 (America/Chicago) | Customer Solutions Center, 1488 S Seguin Ave, New Braunfels, TX, 78130, United States
View this meeting’s agenda here

Labor Day - NBU Offices CLOSED
2025-09-01 | All NBU Offices
New Braunfels Utilities (NBU) offices will be closed Monday, September 1, 2025, for Labor Day and will re-open Tuesday, September 2, 2025, at 8 a.m. for normal business hours.
NBU customers can report an outage by calling the 24-hour Control Center at 830.629.4628 (4NBU). Additionally, customers can view electric and water outages in our service area in real time by visiting https://www.nbutexas.com/outages/.
The Text Outage Notification System is an added convenience that allows NBU customers to report outages and receive text notifications regarding current situations in our service area. To enroll, text NBU to 830.629.4628. To take advantage of this service, you must have a mobile number associated with your NBU account. Learn more at nbutexas.com/text-programs.
Customers can make payments via the following convenient options:
– Western Union Convenience Pay Service at HEB Grocery Stores throughout Comal County, or Arlan’s Market and Ace Cash Express in New Braunfels.
– Online at nbutexas.com.
– Pay-by-Phone, 844.863.7360
– NBU drop box, located at NBU Customer Solutions Center, 1488 S. Seguin Ave.

Board Meeting - August 28, 2025
2025-08-28 13:00 | NBU Board Room, 263 Main Plz, New Braunfels, TX, 78130, United States
Click here for the meeting agenda.

Headwaters SEAM Series – Owl Pellets
2025-08-09 10:00 - 11:00 | Headwaters at the Comal, 333 E. Klingemann, New Braunfels, TX, 78130, United States

NBU Emergency Preparedness Event
2025-08-02 09:00 - 11:00 | Customer Solutions Center, 1488 S Seguin Ave, New Braunfels, TX, 78130, United States
Join us for an engaging experience designed to empower our community with the knowledge, tools and resources needed to stay safe, informed and connected when it matters most. From expert-led presentations and valuable giveaways, this is an all-in-one event to help you feel equipped, informed and ready for whatever comes your way.

Headwaters at the Comal Guided Tour
2025-08-02 09:00 - 10:00 | Headwaters at the Comal, 333 E. Klingemann, New Braunfels, TX, 78130, United States
