New Braunfels Utilities Website

Board Meeting - December 18, 2025
2025-12-18 13:00 (America/Chicago) | NBU Board Room, 263 Main Plz, New Braunfels, TX, 78130, United States
Click here to access the agenda.

Saturday SEAM Series
2025-12-13 10:30 - 11:00 | Headwaters at the Comal, 333 E. Klingemann, New Braunfels, TX, 78130, United States
DECEMBER 13th – Visible Wavelengths- Just in time for Christmas students will learn how light appears as different wave lengths, and how those colors interact with each other. Using mirrors, prisms, shadows, and a variety oflight sources, students will create works of light art.

Luminaria Evening of Lights
2025-12-12 18:30 - 20:30 | Headwaters at the Comal, 333 E. Klingemann, New Braunfels, TX, 78130, United States
Please join us for this FREE annual holiday event for the entire community!
Celebrate the Comal Springs, stroll along the Evening of Lights trail, enjoy music, cookies, and refreshments. Don’t miss this unique opportunity to experience a peaceful evening by the sacred springs of the Comal River.
Parking is limited, so please sign up for an arrival time.
Thank you and we’ll see you Dec 12th!

Board Meeting - December 11, 2025
2025-12-11 13:00 | NBU Board Room, 263 Main Plz, New Braunfels, TX, 78130, United States
Strategic Planning Meeting | View the Agenda

Community Advisory Panel Meeting - December 9, 2025
2025-12-09 09:00 - 10:30 | Headwaters at the Comal, 333 E. Klingemann, New Braunfels, TX, 78130, United States

First Saturday Guided Tour
2025-12-06 09:30 - 10:30 | Headwaters at the Comal, 333 E. Klingemann, New Braunfels, TX, 78130, United States
Please join us for a guided tour of the Headwaters every first Saturday!
Do you want to see exactly where the Comal River begins? Do you enjoy hearing stories about our local history? Or are you just curious what the Headwaters is all about? Join us each first Saturday of the month for a guided tour of the project site! The tour will take a leisurely pace around the 1/4 mile trail to see the Spring run, making stops to talk about Headwaters fascinating history, archaeology finds, conservation efforts, and more.
Whether you’re a first-time visitor, or a long-time supporter… There’s always something new to discover! First Saturday tours are free for members.
Unfortunately, trails are not ADA accessible.
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Since 2017 the Headwaters non-profit has been working to connect our community to nature, by showcasing the significance of the Comal Springs, the heart and soul of New Braunfels!
Headwaters is located at 333 E Klingemann St, near downtown New Braunfels.
Please call 830-608-8937 or email info@headwatersatthecomal.org for more information or if you have any questions.

Thanksgiving - NBU Offices CLOSED
2025-11-27 - 2025-11-28 | All NBU Offices
New Braunfels Utilities (NBU) offices will be closed Thursday, November 27, 2025, and Friday, November 28, 2025 for Thanksgiving and will re-open Monday, December 1, 2025, at 8 a.m. for normal business hours.
NBU customers can report an outage by calling the 24-hour Control Center at 830.629.4628 (4NBU). Additionally, customers can view electric and water outages in our service area in real time by visiting https://www.nbutexas.com/outages/.
The Text Outage Notification System is an added convenience that allows NBU customers to report outages and receive text notifications regarding current situations in our service area. To enroll, text NBU to 830.629.4628. To take advantage of this service, you must have a mobile number associated with your NBU account. Learn more at nbutexas.com/text-programs.
Customers can make payments via the following convenient options:
– Western Union Convenience Pay Service at HEB Grocery Stores throughout Comal County, or Arlan’s Market and Ace Cash Express in New Braunfels.
– Online at nbutexas.com.
– Pay-by-Phone, 844.863.7360
– NBU drop box, located at NBU Customer Solutions Center, 1488 S. Seguin Ave.

Customer Solutions Center - CLOSED
2025-11-21 | Customer Solutions Center, 1488 S Seguin Ave, New Braunfels, TX, 78130, United States
Service Announcement

The NBU Customer Solutions Center will be closed on Friday, November 21, as our team participates in a scheduled Staff Development Day.
We will resume normal business hours on Monday, November 24.

Important Note on Payments:
Please be assured that no customer bills are due on November 21, so there is no need to worry about late fees due to the closure.

If you would like to make a payment, you can utilize the following convenient options:

Payment Portal: Use our secure online payment portal at

https://www.nbutexas.com/ways-to-pay/

Phone: Call our 24/7 automated phone payment service at

1-844-863-7360

Drop Box: Utilize the secure payment drop box located in the front parking lot at
the NBU Customer Solutions Center, 1488 South Seguin Ave, New
Braunfels, TX 78130

We appreciate your understanding and look forward to assisting you when we return on Monday, Nov. 24.

Community Advisory Meeting - November 18 2025
2025-11-18 09:00 - 11:00 | Headwaters at the Comal, 333 E. Klingemann, New Braunfels, TX, 78130, United States

Maintaining Your Natives
2025-11-13 18:30 - 19:30 | Headwaters at the Comal, 333 E. Klingemann, New Braunfels, TX, 78130, United States
You’ve planted native plants — now what? While Texas natives are famously hardy and low-maintenance, they do have their own set of rules. If you’re used to traditional garden plants, caring for natives might feel a little different — but once you learn the basics, it’s easier (and more rewarding) than you think!
Join Deedy Wright for an informative workshop that will give you the tools and confidence to care for your native landscape year-round. Whether you’ve just started your native plant journey or you’ve got an established garden in need of some TLC, this session will help you understand what your plants really need — and what they don’t.
Deedy Wright is a life-long Texas gardener. Her particular interests are native and invasive plants. She has been an active member of the Native Plant Society of Texas (NPSOT) since 1996, active at both local and state level programs such as instructor for the Native Landscape Certification Program (NLCP) and chair of the state Invasive Plant Committee. She has completed multiple native plant courses at the Ladybird Johnson Wildflower Center and landscape training at Texas A&M University, along with the Texas Invaders training on invasive plants.
A retired secondary language arts and social studies teacher, Deedy has taught adult continuing education classes on various gardening topics in the San Antonio area.

Archaeology Mini Camps
2025-11-11 09:00 - 12:00, 2025-10-30 09:00 - 12:00, 2025-10-13 09:00 - 12:00 | Headwaters at the Comal, 333 E. Klingemann, New Braunfels, TX, 78130, United States
Archaeology Mini Camps at Headwaters!
Dates: October 13th, October 30th and November 11th
Time: 9am-12pm
Ages: Perfect for 4th – 7th graders
Location: 333 E Klingemann St, New Braunfels 78130
Sign up for one day or all three!
Join us for fun and educational half-day outdoor camps where we’ll explore how people lived in this area over 8,000 years ago – and what archaeologists have discovered at this very site. Get ready to explore with hands-on learning activities inspired by archaeology, hikes, games, art, and much more!
Camp Themes by Date
October 13th: Indigenous People’s Day
Learn about culture in the past and today
Special art printing activity with partners from the Indigenous Cultures Institute
October 30th: Survival
Learn how people survived here thousands of years ago
Play hunting games and learn about food sources from the Indigenous Cultures Institute
November 11th: History Underfoot
Learn about what archaeologists found at the Headwaters site and what it tells us
Use real archaeologist tools to screen for replica artifacts with the Indigenous Cultures Institute

Veterans Day - NBU Offices CLOSED
2025-11-11 | All NBU Offices
New Braunfels Utilities (NBU) offices will be closed Tuesday, November 11, 2025, for Veterans Day and will re-open Wednesday, November 12, 2025, at 8 a.m. for normal business hours.
NBU customers can report an outage by calling the 24-hour Control Center at 830.629.4628 (4NBU). Additionally, customers can view electric and water outages in our service area in real time by visiting https://www.nbutexas.com/outages/.
The Text Outage Notification System is an added convenience that allows NBU customers to report outages and receive text notifications regarding current situations in our service area. To enroll, text NBU to 830.629.4628. To take advantage of this service, you must have a mobile number associated with your NBU account. Learn more at nbutexas.com/text-programs.
Customers can make payments via the following convenient options:
– Western Union Convenience Pay Service at HEB Grocery Stores throughout Comal County, or Arlan’s Market and Ace Cash Express in New Braunfels.
– Online at nbutexas.com.
– Pay-by-Phone, 844.863.7360
– NBU drop box, located at NBU Customer Solutions Center, 1488 S. Seguin Ave.

Veterans Day Parade
2025-11-08 10:00 - 12:00 | Downtown New Braunfels
Join the New Braunfels community as we honor veterans who served our country so that we may enjoy the freedoms they fought so hard to protect. Event hosted by the City of New Braunfels.
Find out more here.

Native Shade and Ornamental Trees for Comal County
2025-11-01 09:30 - 10:30 | Headwaters at the Comal, 333 E. Klingemann, New Braunfels, TX, 78130, United States
Planting a tree is more than just adding shade or beauty to your yard — it’s an investment in the health of your land, your community, and future generations. But not all trees are created equal, especially when it comes to thriving in the unique climate and soil of Comal County.
Join Deedy Wright for an informative and down-to-earth workshop where you’ll learn how to choose the right native tree for the right place. We’ll explore a variety of trees native to the Texas Hill Country — species that are naturally adapted to our region’s conditions, require less water, support local wildlife, and stand strong through drought and storms.
Deedy Wright is a life-long Texas gardener. Her particular interests are native and invasive plants. She has been an active member of the Native Plant Society of Texas (NPSOT) since 1996, active at both local and state level programs such as instructor for the Native Landscape Certification Program (NLCP) and chair of the state Invasive Plant Committee. She has completed multiple native plant courses at the Ladybird Johnson Wildflower Center and landscape training at Texas A&M University, along with the Texas Invaders training on invasive plants.
A retired secondary language arts and social studies teacher, Deedy has taught adult continuing education classes on various gardening topics in the San Antonio area.

Spooktacular
2025-10-30 17:00 - 19:00 | New Braunfels Main Plaza, 500 Main Plaza, New Braunfels, TX, 78130, United States

Board Meeting - October 30, 2025
2025-10-30 13:00 | NBU Board Room, 263 Main Plz, New Braunfels, TX, 78130, United States

Monarch Festival
2025-10-25 11:00 - 17:00 | Fischer Park, 1935 Hilltop Summit Road, New Braunfels, 78130, United States
Join us for a fall-themed day of fun games, crafts, exhibits, and activities to celebrate the state insect of Texas, the Monarch Butterfly! This event is free and suitable for all ages.

Community Advisory Panel Meeting - October 14 2025
2025-10-14 09:00 - 11:00 | Customer Solutions Center, 1488 S Seguin Ave, New Braunfels, TX, 78130, United States

SEAM Series: Science Spooktacular
2025-10-11 10:00 - 11:00 | Headwaters at the Comal, 333 E. Klingemann, New Braunfels, TX, 78130, United States
Looking for an exciting and educational way to spend your Saturday morning? Come join us from 10-11AM for our monthly Saturday SEAM Series, led by the wonderful Professor Graybeard! Get ready for science thrills and a few chills too. This is an event packed with science-themed Halloween Fun. Learn how to spruce up your décor with black lights, learn how and why things glow, and learn the secret behind the “self-carving” pumpkin.
These programs are aimed at students in the Kindergarten-4th Grade range. During these monthly classes, our SEAM (science, engineering, art, and math) curriculum takes an unplugged approach to learning. Lessons take place in our outdoor pavilion, helping to return students and families to nature. By holding these programs outdoors, children are able to see many of the concepts they’re learning in action, not just seeing on a screen or in a book. All activities are hands-on, helping to build a deeper, more tangible connection to science and nature through these programs.

NPSOT Native Plant Sale
2025-10-11 09:00 - 12:00 | Headwaters at the Comal, 333 E. Klingemann, New Braunfels, TX, 78130, United States
Headwaters at the Comal will be hosting a native plant sale from 9 a.m. to noon. Check out the huge selection of 85 different species of native plants!

National Night Out
2025-10-07 16:00 - 20:00 | Westside Community Center, 2932 S Interstate 35, New Braunfels, TX, 78130, United States
Details coming soon.

DIY Rain Barrel Workshop
2025-09-30 18:00 - 19:00 | Headwaters at the Comal, 333 E. Klingemann, New Braunfels, TX, 78130, United States
Save the Rain, Beat the Drought!
Join us at Headwaters at the Comal on September 30th from 6–7 PM for a hands-on DIY Rain Barrel Workshop led by the Conservation and Customer Solutions team from NBU.
Learn how to build and use your own rain barrel to collect and conserve rainwater—a simple, sustainable way to keep your landscape healthy and reduce water use during ongoing drought conditions. All materials, including a rain barrel, will be provided, so you’ll leave with everything you need to start capturing rainfall at home. Space is limited—don’t miss this chance to make every drop count!

Comal County Fair Day - NBU Offices CLOSED
2025-09-26 | All NBU Offices
New Braunfels Utilities (NBU) offices will be closed Friday, September 26, 2025, for Comal County Fair Day and will re-open Monday, September 29, 2025, at 8 a.m. for normal business hours.
NBU customers can report an outage by calling the 24-hour Control Center at 830.629.4628 (4NBU). Additionally, customers can view electric and water outages in our service area in real time by visiting https://www.nbutexas.com/outages/.
The Text Outage Notification System is an added convenience that allows NBU customers to report outages and receive text notifications regarding current situations in our service area. To enroll, text NBU to 830.629.4628. To take advantage of this service, you must have a mobile number associated with your NBU account. Learn more at nbutexas.com/text-programs.
Customers can make payments via the following convenient options:
– Western Union Convenience Pay Service at HEB Grocery Stores throughout Comal County, or Arlan’s Market and Ace Cash Express in New Braunfels.
– Online at nbutexas.com.
– Pay-by-Phone, 844.863.7360
– NBU drop box, located at NBU Customer Solutions Center, 1488 S. Seguin Ave.

Comal County Fair Parade
2025-09-26 00:00 - 23:59 | New Braunfels Main Plaza, 500 Main Plaza, New Braunfels, TX, 78130, United States
Join us in downtown New Braunfels on Friday, September 26, for the Comal County Fair Parade. This tradition brings together local schools, organizations, businesses and community spirit in one vibrant procession. Make sure to check out our bucket truck – parade starts at 9 a.m.

Board Meeting - September 25, 2025
2025-09-25 13:00 | NBU Board Room, 263 Main Plz, New Braunfels, TX, 78130, United States
Click here for the board agenda.

Meet the Trucks
2025-09-20 09:00 - 11:00 | Landa Park, 110 Golf Course Rd, New Braunfels, TX, 78130, United States
Meet the Trucks, presented by Bluebonnet Ford, is a FREE family fun event where you are invited to get up-close and personal with the big trucks that make our city GO! Children will be allowed to touch their favorite vehicles, get behind the wheel, and meet the people who help to build, protect and serve our community.
Join us at Playground Drive in Landa Park from 9-11am to see emergency vehicles, construction equipment, garbage trucks, and more. The first 30 minutes of the event will be designated as “sensory friendly” with no flashing lights, sirens, horns or loud music.
Stop by the NBU booth and check out our bucket truck!

Community Advisory Panel Meeting - September 9, 2025
2025-09-09 09:00 - 11:00 | Customer Solutions Center, 1488 S Seguin Ave, New Braunfels, TX, 78130, United States
View this meeting’s agenda here

Labor Day - NBU Offices CLOSED
2025-09-01 | All NBU Offices
New Braunfels Utilities (NBU) offices will be closed Monday, September 1, 2025, for Labor Day and will re-open Tuesday, September 2, 2025, at 8 a.m. for normal business hours.
NBU customers can report an outage by calling the 24-hour Control Center at 830.629.4628 (4NBU). Additionally, customers can view electric and water outages in our service area in real time by visiting https://www.nbutexas.com/outages/.
The Text Outage Notification System is an added convenience that allows NBU customers to report outages and receive text notifications regarding current situations in our service area. To enroll, text NBU to 830.629.4628. To take advantage of this service, you must have a mobile number associated with your NBU account. Learn more at nbutexas.com/text-programs.
Customers can make payments via the following convenient options:
– Western Union Convenience Pay Service at HEB Grocery Stores throughout Comal County, or Arlan’s Market and Ace Cash Express in New Braunfels.
– Online at nbutexas.com.
– Pay-by-Phone, 844.863.7360
– NBU drop box, located at NBU Customer Solutions Center, 1488 S. Seguin Ave.
