Community Advisory Panel Meeting - October 14 2025
2025-10-14 09:00 - 11:00 (America/Chicago) | Customer Solutions Center, 1488 S Seguin Ave, New Braunfels, TX, 78130, United States

Monarch Festival
2025-10-25 11:00 - 17:00 | Fischer Park, 1935 Hilltop Summit Road, New Braunfels, 78130, United States
Join us for a fall-themed day of fun games, crafts, exhibits, and activities to celebrate the state insect of Texas, the Monarch Butterfly! This event is free and suitable for all ages.

Archaeology Mini Camps
2025-10-30 09:00 - 12:00, 2025-11-11 09:00 - 12:00 | Headwaters at the Comal, 333 E. Klingemann, New Braunfels, TX, 78130, United States
Archaeology Mini Camps at Headwaters!
Dates: October 13th, October 30th and November 11th
Time: 9am-12pm
Ages: Perfect for 4th – 7th graders
Location: 333 E Klingemann St, New Braunfels 78130
Sign up for one day or all three!
Join us for fun and educational half-day outdoor camps where we’ll explore how people lived in this area over 8,000 years ago – and what archaeologists have discovered at this very site. Get ready to explore with hands-on learning activities inspired by archaeology, hikes, games, art, and much more!
Camp Themes by Date
October 13th: Indigenous People’s Day
Learn about culture in the past and today
Special art printing activity with partners from the Indigenous Cultures Institute
October 30th: Survival
Learn how people survived here thousands of years ago
Play hunting games and learn about food sources from the Indigenous Cultures Institute
November 11th: History Underfoot
Learn about what archaeologists found at the Headwaters site and what it tells us
Use real archaeologist tools to screen for replica artifacts with the Indigenous Cultures Institute

Board Meeting - October 30, 2025
2025-10-30 13:00 | NBU Board Room, 263 Main Plz, New Braunfels, TX, 78130, United States
Click here to access the agenda.

Spooktacular
2025-10-30 17:00 - 19:00 | New Braunfels Main Plaza, 500 Main Plaza, New Braunfels, TX, 78130, United States

Native Shade and Ornamental Trees for Comal County
2025-11-01 09:30 - 10:30 | Headwaters at the Comal, 333 E. Klingemann, New Braunfels, TX, 78130, United States
Planting a tree is more than just adding shade or beauty to your yard — it’s an investment in the health of your land, your community, and future generations. But not all trees are created equal, especially when it comes to thriving in the unique climate and soil of Comal County.
Join Deedy Wright for an informative and down-to-earth workshop where you’ll learn how to choose the right native tree for the right place. We’ll explore a variety of trees native to the Texas Hill Country — species that are naturally adapted to our region’s conditions, require less water, support local wildlife, and stand strong through drought and storms.
Deedy Wright is a life-long Texas gardener. Her particular interests are native and invasive plants. She has been an active member of the Native Plant Society of Texas (NPSOT) since 1996, active at both local and state level programs such as instructor for the Native Landscape Certification Program (NLCP) and chair of the state Invasive Plant Committee. She has completed multiple native plant courses at the Ladybird Johnson Wildflower Center and landscape training at Texas A&M University, along with the Texas Invaders training on invasive plants.
A retired secondary language arts and social studies teacher, Deedy has taught adult continuing education classes on various gardening topics in the San Antonio area.

Veterans Day Parade
2025-11-08 10:00 - 12:00 | Downtown New Braunfels
Join the New Braunfels community as we honor veterans who served our country so that we may enjoy the freedoms they fought so hard to protect. Event hosted by the City of New Braunfels.
Find out more here.

Veterans Day - NBU Offices CLOSED
2025-11-11 | All NBU Offices
New Braunfels Utilities (NBU) offices will be closed Tuesday, November 11, 2025, for Veterans Day and will re-open Wednesday, November 12, 2025, at 8 a.m. for normal business hours.
NBU customers can report an outage by calling the 24-hour Control Center at 830.629.4628 (4NBU). Additionally, customers can view electric and water outages in our service area in real time by visiting https://www.nbutexas.com/outages/.
The Text Outage Notification System is an added convenience that allows NBU customers to report outages and receive text notifications regarding current situations in our service area. To enroll, text NBU to 830.629.4628. To take advantage of this service, you must have a mobile number associated with your NBU account. Learn more at nbutexas.com/text-programs.
Customers can make payments via the following convenient options:
– Western Union Convenience Pay Service at HEB Grocery Stores throughout Comal County, or Arlan’s Market and Ace Cash Express in New Braunfels.
– Online at nbutexas.com.
– Pay-by-Phone, 844.863.7360
– NBU drop box, located at NBU Customer Solutions Center, 1488 S. Seguin Ave.

Maintaining Your Natives
2025-11-13 18:30 - 19:30 | Headwaters at the Comal, 333 E. Klingemann, New Braunfels, TX, 78130, United States
You’ve planted native plants — now what? While Texas natives are famously hardy and low-maintenance, they do have their own set of rules. If you’re used to traditional garden plants, caring for natives might feel a little different — but once you learn the basics, it’s easier (and more rewarding) than you think!
Join Deedy Wright for an informative workshop that will give you the tools and confidence to care for your native landscape year-round. Whether you’ve just started your native plant journey or you’ve got an established garden in need of some TLC, this session will help you understand what your plants really need — and what they don’t.
Deedy Wright is a life-long Texas gardener. Her particular interests are native and invasive plants. She has been an active member of the Native Plant Society of Texas (NPSOT) since 1996, active at both local and state level programs such as instructor for the Native Landscape Certification Program (NLCP) and chair of the state Invasive Plant Committee. She has completed multiple native plant courses at the Ladybird Johnson Wildflower Center and landscape training at Texas A&M University, along with the Texas Invaders training on invasive plants.
A retired secondary language arts and social studies teacher, Deedy has taught adult continuing education classes on various gardening topics in the San Antonio area.

Community Advisory Meeting - November 18 2025
2025-11-18 09:00 - 11:00 | Headwaters at the Comal, 333 E. Klingemann, New Braunfels, TX, 78130, United States

Customer Solutions Center - CLOSED
2025-11-21 | Customer Solutions Center, 1488 S Seguin Ave, New Braunfels, TX, 78130, United States
Service Announcement

The NBU Customer Solutions Center will be closed on Friday, November 21, as our team participates in a scheduled Staff Development Day.
We will resume normal business hours on Monday, November 24.

Important Note on Payments:
Please be assured that no customer bills are due on November 21, so there is no need to worry about late fees due to the closure.

If you would like to make a payment, you can utilize the following convenient options:

Payment Portal: Use our secure online payment portal at

https://www.nbutexas.com/ways-to-pay/

Phone: Call our 24/7 automated phone payment service at

1-844-863-7360

Drop Box: Utilize the secure payment drop box located in the front parking lot at
the NBU Customer Solutions Center, 1488 South Seguin Ave, New
Braunfels, TX 78130

We appreciate your understanding and look forward to assisting you when we return on Monday, Nov. 24.

Thanksgiving - NBU Offices CLOSED
2025-11-27 - 2025-11-28 | All NBU Offices
New Braunfels Utilities (NBU) offices will be closed Thursday, November 27, 2025, and Friday, November 28, 2025 for Thanksgiving and will re-open Monday, December 1, 2025, at 8 a.m. for normal business hours.
NBU customers can report an outage by calling the 24-hour Control Center at 830.629.4628 (4NBU). Additionally, customers can view electric and water outages in our service area in real time by visiting https://www.nbutexas.com/outages/.
The Text Outage Notification System is an added convenience that allows NBU customers to report outages and receive text notifications regarding current situations in our service area. To enroll, text NBU to 830.629.4628. To take advantage of this service, you must have a mobile number associated with your NBU account. Learn more at nbutexas.com/text-programs.
Customers can make payments via the following convenient options:
– Western Union Convenience Pay Service at HEB Grocery Stores throughout Comal County, or Arlan’s Market and Ace Cash Express in New Braunfels.
– Online at nbutexas.com.
– Pay-by-Phone, 844.863.7360
– NBU drop box, located at NBU Customer Solutions Center, 1488 S. Seguin Ave.

First Saturday Guided Tour
2025-12-06 09:30 - 10:30 | Headwaters at the Comal, 333 E. Klingemann, New Braunfels, TX, 78130, United States
Please join us for a guided tour of the Headwaters every first Saturday!
Do you want to see exactly where the Comal River begins? Do you enjoy hearing stories about our local history? Or are you just curious what the Headwaters is all about? Join us each first Saturday of the month for a guided tour of the project site! The tour will take a leisurely pace around the 1/4 mile trail to see the Spring run, making stops to talk about Headwaters fascinating history, archaeology finds, conservation efforts, and more.
Whether you’re a first-time visitor, or a long-time supporter… There’s always something new to discover! First Saturday tours are free for members.
Unfortunately, trails are not ADA accessible.
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Since 2017 the Headwaters non-profit has been working to connect our community to nature, by showcasing the significance of the Comal Springs, the heart and soul of New Braunfels!
Headwaters is located at 333 E Klingemann St, near downtown New Braunfels.
Please call 830-608-8937 or email info@headwatersatthecomal.org for more information or if you have any questions.

Community Advisory Panel Meeting - December 9, 2025
2025-12-09 09:00 - 10:30 | Headwaters at the Comal, 333 E. Klingemann, New Braunfels, TX, 78130, United States

Board Meeting - December 11, 2025
2025-12-11 13:00 | NBU Board Room, 263 Main Plz, New Braunfels, TX, 78130, United States
Strategic Planning Meeting | View the Agenda

Luminaria Evening of Lights
2025-12-12 18:30 - 20:30 | Headwaters at the Comal, 333 E. Klingemann, New Braunfels, TX, 78130, United States
Please join us for this FREE annual holiday event for the entire community!
Celebrate the Comal Springs, stroll along the Evening of Lights trail, enjoy music, cookies, and refreshments. Don’t miss this unique opportunity to experience a peaceful evening by the sacred springs of the Comal River.
Parking is limited, so please sign up for an arrival time.
Thank you and we’ll see you Dec 12th!

Saturday SEAM Series
2025-12-13 10:30 - 11:00 | Headwaters at the Comal, 333 E. Klingemann, New Braunfels, TX, 78130, United States
DECEMBER 13th – Visible Wavelengths- Just in time for Christmas students will learn how light appears as different wave lengths, and how those colors interact with each other. Using mirrors, prisms, shadows, and a variety oflight sources, students will create works of light art.

Board Meeting - December 18, 2025
2025-12-18 13:00 | NBU Board Room, 263 Main Plz, New Braunfels, TX, 78130, United States

Christmas Holiday - NBU Offices CLOSED
2025-12-24 - 2025-12-25 | All NBU Offices
New Braunfels Utilities (NBU) offices will be closed Wednesday, December 24, 2025, and Thursday, December 25, 2025, for the Christmas holiday and will re-open Friday, December 26, 2025, at 8 a.m. for normal business hours.
NBU customers can report an outage by calling the 24-hour Control Center at 830.629.4628 (4NBU). Additionally, customers can view electric and water outages in our service area in real time by visiting https://www.nbutexas.com/outages/.
The Text Outage Notification System is an added convenience that allows NBU customers to report outages and receive text notifications regarding current situations in our service area. To enroll, text NBU to 830.629.4628. To take advantage of this service, you must have a mobile number associated with your NBU account. Learn more at nbutexas.com/text-programs.
Customers can make payments via the following convenient options:
– Western Union Convenience Pay Service at HEB Grocery Stores throughout Comal County, or Arlan’s Market and Ace Cash Express in New Braunfels.
– Online at nbutexas.com.
– Pay-by-Phone, 844.863.7360
– NBU drop box, located at NBU Customer Solutions Center, 1488 S. Seguin Ave.

New Year's Day - NBU Offices CLOSED
2026-01-01 | All NBU Offices
New Braunfels Utilities (NBU) offices will be closed Thursday, January 1, 2026 for New Year’s Day and will re-open Friday, January 2, 2026, at 8 a.m. for normal business hours.
NBU customers can report an outage by calling the 24-hour Control Center at 830.629.4628 (4NBU). Additionally, customers can view electric and water outages in our service area in real time by visiting https://www.nbutexas.com/outages/.
The Text Outage Notification System is an added convenience that allows NBU customers to report outages and receive text notifications regarding current situations in our service area. To enroll, text NBU to 830.629.4628. To take advantage of this service, you must have a mobile number associated with your NBU account. Learn more at nbutexas.com/text-programs.
Customers can make payments via the following convenient options:
– Western Union Convenience Pay Service at HEB Grocery Stores throughout Comal County, or Arlan’s Market and Ace Cash Express in New Braunfels.
– Online at nbutexas.com.
– Pay-by-Phone, 844.863.7360
– NBU drop box, located at NBU Customer Solutions Center, 1488 S. Seguin Ave.

Martin Luther King Jr. Day - NBU Offices Closed
2026-01-19 | All NBU Offices
New Braunfels Utilities (NBU) offices will be closed Monday, January 19, 2026, for Martin Luther King Jr. Day and will re-open Tuesday, January 20, 2026, at 8 a.m. for normal business hours.
NBU customers can report an outage by calling the 24-hour Control Center at 830.629.4628 (4NBU). Additionally, customers can view electric and water outages in our service area in real time by visiting https://www.nbutexas.com/outages/.
The Text Outage Notification System is an added convenience that allows NBU customers to report outages and receive text notifications regarding current situations in our service area. To enroll, text NBU to 830.629.4628. To take advantage of this service, you must have a mobile number associated with your NBU account. Learn more at nbutexas.com/text-programs.
Customers can make payments via the following convenient options:
– Western Union Convenience Pay Service at HEB Grocery Stores throughout Comal County, or Arlan’s Market and Ace Cash Express in New Braunfels.
– Online at nbutexas.com.
– Pay-by-Phone, 844.863.7360
– NBU drop box, located at NBU Customer Solutions Center, 1488 S. Seguin Ave.

Special Board Meeting - January 22, 2026
2026-01-22 09:00 - 13:00 | Headwaters at the Comal, 333 E. Klingemann, New Braunfels, TX, 78130, United States
Click here for the agenda.

Board Meeting - January 29, 2026
2026-01-29 13:00 - 17:00 | NBU Board Room, 263 Main Plz, New Braunfels, TX, 78130, United States
Agenda Coming Soon.

Presidents' Day - NBU Offices Closed
2026-02-16 | All NBU Offices
New Braunfels Utilities (NBU) offices will be closed Monday, February 16, 2026, for Presidents’ Day and will re-open Tuesday, February 17, 2026, at 8 a.m. for normal business hours.
NBU customers can report an outage by calling the 24-hour Control Center at 830.629.4628 (4NBU). Additionally, customers can view electric and water outages in our service area in real time by visiting https://www.nbutexas.com/outages/.
The Text Outage Notification System is an added convenience that allows NBU customers to report outages and receive text notifications regarding current situations in our service area. To enroll, text NBU to 830.629.4628. To take advantage of this service, you must have a mobile number associated with your NBU account. Learn more at nbutexas.com/text-programs.
Customers can make payments via the following convenient options:
– Western Union Convenience Pay Service at HEB Grocery Stores throughout Comal County, or Arlan’s Market and Ace Cash Express in New Braunfels.
– Online at nbutexas.com.
– Pay-by-Phone, 844.863.7360
– NBU drop box, located at NBU Customer Solutions Center, 1488 S. Seguin Ave.

Board Meeting - February 26, 2026
2026-02-26 13:00 - 17:00 | NBU Board Room, 263 Main Plz, New Braunfels, TX, 78130, United States
Agenda Coming Soon

Good Friday - NBU Offices Closed
2026-04-03 | All NBU Offices
New Braunfels Utilities (NBU) offices will be closed Friday, April 3, 2026, for Good Friday and will re-open Monday, April 6, 2026, at 8 a.m. for normal business hours.
NBU customers can report an outage by calling the 24-hour Control Center at 830.629.4628 (4NBU). Additionally, customers can view electric and water outages in our service area in real time by visiting https://www.nbutexas.com/outages/.
The Text Outage Notification System is an added convenience that allows NBU customers to report outages and receive text notifications regarding current situations in our service area. To enroll, text NBU to 830.629.4628. To take advantage of this service, you must have a mobile number associated with your NBU account. Learn more at nbutexas.com/text-programs.
Customers can make payments via the following convenient options:
– Western Union Convenience Pay Service at HEB Grocery Stores throughout Comal County, or Arlan’s Market and Ace Cash Express in New Braunfels.
– Online at nbutexas.com.
– Pay-by-Phone, 844.863.7360
– NBU drop box, located at NBU Customer Solutions Center, 1488 S. Seguin Ave.

Memorial Day - NBU Offices Closed
2026-05-25 | All NBU Offices
New Braunfels Utilities (NBU) offices will be closed Monday, May 25, 2026, for Memorial Day and will re-open Tuesday, May 26, 2026, at 8 a.m. for normal business hours.
NBU customers can report an outage by calling the 24-hour Control Center at 830.629.4628 (4NBU). Additionally, customers can view electric and water outages in our service area in real time by visiting https://www.nbutexas.com/outages/.
The Text Outage Notification System is an added convenience that allows NBU customers to report outages and receive text notifications regarding current situations in our service area. To enroll, text NBU to 830.629.4628. To take advantage of this service, you must have a mobile number associated with your NBU account. Learn more at nbutexas.com/text-programs.
Customers can make payments via the following convenient options:
– Western Union Convenience Pay Service at HEB Grocery Stores throughout Comal County, or Arlan’s Market and Ace Cash Express in New Braunfels.
– Online at nbutexas.com.
– Pay-by-Phone, 844.863.7360
– NBU drop box, located at NBU Customer Solutions Center, 1488 S. Seguin Ave.

Juneteenth - NBU Offices Closed
2026-06-19 | All NBU Offices
New Braunfels Utilities (NBU) offices will be closed Friday, June 19, 2026, for Juneteenth and will re-open Monday, June 22, 2026, at 8 a.m. for normal business hours.
NBU customers can report an outage by calling the 24-hour Control Center at 830.629.4628 (4NBU). Additionally, customers can view electric and water outages in our service area in real time by visiting https://www.nbutexas.com/outages/.
The Text Outage Notification System is an added convenience that allows NBU customers to report outages and receive text notifications regarding current situations in our service area. To enroll, text NBU to 830.629.4628. To take advantage of this service, you must have a mobile number associated with your NBU account. Learn more at nbutexas.com/text-programs.
Customers can make payments via the following convenient options:
– Western Union Convenience Pay Service at HEB Grocery Stores throughout Comal County, or Arlan’s Market and Ace Cash Express in New Braunfels.
– Online at nbutexas.com.
– Pay-by-Phone, 844.863.7360
– NBU drop box, located at NBU Customer Solutions Center, 1488 S. Seguin Ave.

Labor Day - NBU Offices Closed
2026-09-07 | All NBU Offices
New Braunfels Utilities (NBU) offices will be closed Monday, September 7, 2026, for Labor Day and will re-open Tuesday, September 8, 2026, at 8 a.m. for normal business hours.
NBU customers can report an outage by calling the 24-hour Control Center at 830.629.4628 (4NBU). Additionally, customers can view electric and water outages in our service area in real time by visiting https://www.nbutexas.com/outages/.
The Text Outage Notification System is an added convenience that allows NBU customers to report outages and receive text notifications regarding current situations in our service area. To enroll, text NBU to 830.629.4628. To take advantage of this service, you must have a mobile number associated with your NBU account. Learn more at nbutexas.com/text-programs.
Customers can make payments via the following convenient options:
– Western Union Convenience Pay Service at HEB Grocery Stores throughout Comal County, or Arlan’s Market and Ace Cash Express in New Braunfels.
– Online at nbutexas.com.
– Pay-by-Phone, 844.863.7360
– NBU drop box, located at NBU Customer Solutions Center, 1488 S. Seguin Ave.
