New Braunfels Utilities Website

National Night Out
2025-10-07 16:00 - 20:00 (America/Chicago) | Westside Community Center, 2932 S Interstate 35, New Braunfels, TX, 78130, United States
Details coming soon.

DIY Rain Barrel Workshop
2025-09-30 18:00 - 19:00 | Headwaters at the Comal, 333 E. Klingemann, New Braunfels, TX, 78130, United States
Save the Rain, Beat the Drought!
Join us at Headwaters at the Comal on September 30th from 6–7 PM for a hands-on DIY Rain Barrel Workshop led by the Conservation and Customer Solutions team from NBU.
Learn how to build and use your own rain barrel to collect and conserve rainwater—a simple, sustainable way to keep your landscape healthy and reduce water use during ongoing drought conditions. All materials, including a rain barrel, will be provided, so you’ll leave with everything you need to start capturing rainfall at home. Space is limited—don’t miss this chance to make every drop count!

Comal County Fair Day - NBU Offices CLOSED
2025-09-26 | All NBU Offices
New Braunfels Utilities (NBU) offices will be closed Friday, September 26, 2025, for Comal County Fair Day and will re-open Monday, September 29, 2025, at 8 a.m. for normal business hours.
NBU customers can report an outage by calling the 24-hour Control Center at 830.629.4628 (4NBU). Additionally, customers can view electric and water outages in our service area in real time by visiting https://www.nbutexas.com/outages/.
The Text Outage Notification System is an added convenience that allows NBU customers to report outages and receive text notifications regarding current situations in our service area. To enroll, text NBU to 830.629.4628. To take advantage of this service, you must have a mobile number associated with your NBU account. Learn more at nbutexas.com/text-programs.
Customers can make payments via the following convenient options:
– Western Union Convenience Pay Service at HEB Grocery Stores throughout Comal County, or Arlan’s Market and Ace Cash Express in New Braunfels.
– Online at nbutexas.com.
– Pay-by-Phone, 844.863.7360
– NBU drop box, located at NBU Customer Solutions Center, 1488 S. Seguin Ave.

Comal County Fair Parade
2025-09-26 00:00 - 23:59 | New Braunfels Main Plaza, 500 Main Plaza, New Braunfels, TX, 78130, United States
Join us in downtown New Braunfels on Friday, September 26, for the Comal County Fair Parade. This tradition brings together local schools, organizations, businesses and community spirit in one vibrant procession. Make sure to check out our bucket truck – parade starts at 9 a.m.

Board Meeting - September 25, 2025
2025-09-25 13:00 | NBU Board Room, 263 Main Plz, New Braunfels, TX, 78130, United States
Click here for the board agenda.

Meet the Trucks
2025-09-20 09:00 - 11:00 | Landa Park, 110 Golf Course Rd, New Braunfels, TX, 78130, United States
Meet the Trucks, presented by Bluebonnet Ford, is a FREE family fun event where you are invited to get up-close and personal with the big trucks that make our city GO! Children will be allowed to touch their favorite vehicles, get behind the wheel, and meet the people who help to build, protect and serve our community.
Join us at Playground Drive in Landa Park from 9-11am to see emergency vehicles, construction equipment, garbage trucks, and more. The first 30 minutes of the event will be designated as “sensory friendly” with no flashing lights, sirens, horns or loud music.
Stop by the NBU booth and check out our bucket truck!

Community Advisory Panel Meeting - September 9, 2025
2025-09-09 09:00 - 11:00 | Customer Solutions Center, 1488 S Seguin Ave, New Braunfels, TX, 78130, United States
View this meeting’s agenda here

Labor Day - NBU Offices CLOSED
2025-09-01 | All NBU Offices
New Braunfels Utilities (NBU) offices will be closed Monday, September 1, 2025, for Labor Day and will re-open Tuesday, September 2, 2025, at 8 a.m. for normal business hours.
NBU customers can report an outage by calling the 24-hour Control Center at 830.629.4628 (4NBU). Additionally, customers can view electric and water outages in our service area in real time by visiting https://www.nbutexas.com/outages/.
The Text Outage Notification System is an added convenience that allows NBU customers to report outages and receive text notifications regarding current situations in our service area. To enroll, text NBU to 830.629.4628. To take advantage of this service, you must have a mobile number associated with your NBU account. Learn more at nbutexas.com/text-programs.
Customers can make payments via the following convenient options:
– Western Union Convenience Pay Service at HEB Grocery Stores throughout Comal County, or Arlan’s Market and Ace Cash Express in New Braunfels.
– Online at nbutexas.com.
– Pay-by-Phone, 844.863.7360
– NBU drop box, located at NBU Customer Solutions Center, 1488 S. Seguin Ave.

Board Meeting - August 28, 2025
2025-08-28 13:00 | NBU Board Room, 263 Main Plz, New Braunfels, TX, 78130, United States
Click here for the meeting agenda.

Headwaters SEAM Series – Owl Pellets
2025-08-09 10:00 - 11:00 | Headwaters at the Comal, 333 E. Klingemann, New Braunfels, TX, 78130, United States

NBU Emergency Preparedness Event
2025-08-02 09:00 - 11:00 | Customer Solutions Center, 1488 S Seguin Ave, New Braunfels, TX, 78130, United States
Join us for an engaging experience designed to empower our community with the knowledge, tools and resources needed to stay safe, informed and connected when it matters most. From expert-led presentations and valuable giveaways, this is an all-in-one event to help you feel equipped, informed and ready for whatever comes your way.

Headwaters at the Comal Guided Tour
2025-08-02 09:00 - 10:00 | Headwaters at the Comal, 333 E. Klingemann, New Braunfels, TX, 78130, United States
