Skip to main content

NOTICE: You have clicked on a link that leaves the New Braunfels Utilities website and you will be redirected to a third-party website. New Braunfels Utilities provides this link for your convenience for purely informational purposes and makes no representations nor has any supervision or control over the quality, content, reliability, or security of the third-party website. By clicking on this link, you do so entirely at your own risk and subject to the terms and conditions of use for the third-party website.

Cancel Accept

Your feedback is important to us. Help us improve by taking the
2023 Customer Satisfaction Survey.


We partner with Great Blue, Inc. to conduct an annual Customer Satisfaction Survey to measure the community’s overall satisfaction with our ability to provide reliable and resilient utility services.

To tell us how we are doing and help us identify improvements, click below to take the survey. All responses will remain confidential.