New Braunfels Utilities Earns Award from the Texas Association of Municipal Information Officers

FOR IMMEDIATE RELEASE
Contact: Charlcee Cervantez
Senior Communications Specialist
830.312.7915 | communications@nbutexas.com

NEW BRAUNFELS, Texas (June 11, 2026) – The New Braunfels Utilities Enterprise Communications team earned a First Place Texas Association of Municipal Information Officers (TAMIO) Award in the Internal Communications (Population Over 50,000) category for NBU’s “News Flush” internal signage campaign.

The statewide TAMI Awards Program received more than 700 submissions from municipalities, utilities and public agencies across Texas. NBU’s campaign was recognized among the top entries in its category, highlighting the creativity and impact of the utility’s internal communications efforts.

Originally created as a fun way to share employee news, the “News Flush” campaign, a newsletter displayed in employee restrooms, has become an effective tool for keeping employees informed, connected and engaged across the organization. Receiving this award supports and highlights our ongoing focus on building internal awareness that helps staff better support our customers.

“This recognition reflects our team’s commitment to finding creative ways to connect employees with the work happening across our organization,” said Ragan Dickens, chief communications officer at NBU. “Initiatives like these help strengthen our teams internally, so we can better serve our customers externally.”

This was NBU’s first year participating in the TAMI Awards Program, making the recognition especially meaningful.

[Pictured from left, front row: Raquel Geisendorff, Senior Administrative Assistant; Daniel Mendez, Enterprise Communications Manager; Wilson Haynes, Senior Internal Communications Specialist; Charlcee Cervantez, Senior Communications Specialist; and Jewelia Villarreal, Senior Social Media Specialist. Pictured from left, back row: Kirven Baker, Digital Strategies Coordinator; Ragan Dickens, Chief Communications Officer; Billy Hunt, Multimedia Content Producer; and Reagan Peña, Director of Enterprise Communications]

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About New Braunfels Utilities:

New Braunfels Utilities (NBU) is a not-for-profit, community-owned provider of electric, water and wastewater services. NBU strives to be a trusted community partner with a mission of providing resilient essential services to over 60,000 customers. Utility revenues are continually invested back into the very systems that provide electricity and water to our customers’ homes and businesses. Additionally, New Braunfels Utilities makes an annual transfer to the City of New Braunfels, which in turn helps to pay for services such as fire, police and city parks. NBU is governed by a Board of Trustees comprised of the mayor and four appointed residents. Visit nbutexas.com to learn more about our services and follow NBU on Facebook at facebook.com/newbraunfelsutilities, on X at @nbutexas or on Instagram at @nbutexas.