Water
Water Conservation & Usage Resources | New Braunfels Utilities
Water Conservation & Usage Resources
Making Smart Water Choices
New Braunfels Utilities is committed to helping customers understand how to use water responsibly while staying informed about current conditions.
Whether you’re looking for guidance on efficient outdoor watering or need updates on local water restrictions, the resources below provide clear, reliable information to help you make smart water-use decisions for your home or business.
Locating your Smart Water Meter
New Braunfels Utilities water meters are placed underground in black rectangular boxes next to the faucet or hose bib, forward-facing from your residence. Meters may be located to the side of the residence for corner lots. To read your water meter, remove the lid to view.
How to Read your Smart Water Meter
- Rate of flow – indicates how many gallons of water per minute are flowing through the meter.
- Flow direction – Indicates which way the water is flowing through the meter.
- Low Battery Alarm – Indicates a low battery and transmits this data to NBU for servicing.
- Leak Alarm – Indicates that there has been a sustained flow through the meter which is suspect of a leak.
- Alert – Indicates a mechanical or electronic issue with the meter.
- Factor – Multiply this number by a daily read difference to determine a gallon total.
- Totalization – Indicates how many gallons have flowed through the meter over its lifetime.
- AMR Digit Highlighter – Helps identify numbers other than placeholders.
- Unit of Measure – NBU water meters read in gallons.
