Careers

$20.46/Hr Compensation will be commensurate with experience and qualifications.

The Customer Service Representative (CSR) serves as a primary point of contact for customers, providing accurate, timely, and solution-focused support across multiple service channels. This role requires strong critical thinking, problem-solving, multitasking, and accountability while navigating multiple systems and managing customer interactions from inquiry through resolution. The CSR works in a fast-paced, collaborative environment and must remain adaptable, professional, and focused while balancing competing priorities, workplace distractions, and changing service needs. Success in this role requires strong communication skills, technical proficiency, attention to detail, and a commitment to delivering a consistent, high-quality customer experience.

Part-time representatives generally work 3–4 hours per day during standard business hours (8:00 a.m. to 5:00 p.m.). Schedules may occasionally change to support staffing needs. Training requires a full-time in-office commitment from 8:00 a.m. to 5:00 p.m., Monday through Friday, and may last up to 6 months.

$20.46/Hr Compensation will be commensurate with experience and qualifications.

The Customer Service Representative (CSR) in the Call Center serves as a primary point of contact for customers, providing professional, timely, and solution-focused support for utility account needs. This role requires strong communication, critical thinking, multitasking, and stress-management skills, including the ability to navigate systems and type while actively assisting customers by phone without becoming distracted. The CSR works independently to resolve customer concerns while collaborating with departments across the organization to ensure inquiries are accurately addressed or directed. Success in this role requires professionalism, adaptability, a sense of urgency, and a genuine commitment to providing an excellent customer experience.

$21.41/Hourly Compensation will be commensurate with experience and qualifications.

The Plant Operator I (Wastewater) is an entry-level role responsible for learning and supporting the daily operation of NBU’s wastewater treatment facilities. The position operates and monitors treatment equipment, performs basic laboratory testing, completes routine inspections and minor maintenance, monitors systems through SCADA, and records operating data. It is a hands-on, primarily outdoor/field position that involves working around mechanical equipment and chemicals and requires flexibility for weekends, holidays, and after-hours work. No prior experience is required, but employees must obtain a Class D Wastewater Operator License within one year and progress toward their Class C license.

$83,658.99/Yr Compensation will be commensurate with experience and qualifications.

$83,658.99/Yr Compensation will be commensurate with experience and qualifications.

Under the direction of the Control Center Manager a highly capable, proactive Emergency Management professional who can lead, develop, and sustain a comprehensive, all-hazards Emergency Management Program within a public utility environment.

The ideal candidate is a coordinator, planner, communicator, and integrator who understands how to bridge Control Center operations, field response, regulatory requirements, and liaison to executive decision-making during emergency events.

$81,332.70/Yr Compensation will be commensurate with experience and qualifications.

The Water Engineer in Training (EIT) provides engineering and project support for the planning, design, construction, and maintenance of NBU’s water and wastewater infrastructure. This role assists with capital improvement projects, development reviews, hydraulic analyses, engineering design, and regulatory compliance while working alongside experienced engineers. It’s an excellent opportunity for an early-career engineer to gain hands-on experience and develop the skills needed to become a licensed Professional Engineer.

$21.41/Hr Compensation will be commensurate with experience and qualifications.

The Predictive Maintenance Tech I is an entry-level position that supports the maintenance, repair, and reliability of electrical and mechanical equipment used in NBU’s water and wastewater systems. Working alongside experienced technicians, you’ll gain hands-on training in troubleshooting equipment, performing preventative maintenance, and assisting with instrumentation and controls while developing technical skills in a safety-focused environment.

$34.13/Hr Compensation will be commensurate with experience and qualifications.

The Electric Distribution Designer is responsible for designing and coordinating electric distribution projects, including new service installations, system upgrades, line extensions, and infrastructure improvements. This role works closely with customers, engineers, and operations teams to develop electrical designs, prepare construction documents, obtain permits, and oversee projects from initial planning through completion. The position combines technical design, project management, and customer service to support the safe and reliable delivery of electric service.