Water Quality Report

Safe, Clean Water for You

At New Braunfels Utilities, providing your family with safe, high-quality drinking water is a responsibility we carry with pride. Our water quality report shares the results of regular testing and explains how we monitor and protect the water delivered to your home or business.

Each year, we test drinking water for dozens of regulated contaminants to ensure it meets or exceeds all federal and state standards.

This report is designed to be transparent and easy to understand, while giving you confidence in the water you use every day.

Water Quality Report Details

Here are key aspects of our water quality practices and results:

The water quality report includes:

  • Results from routine testing required by the Environmental Protection Agency (EPA) and the Texas Commission on Environmental Quality (TCEQ)
  • Information on regulated and unregulated contaminants
  • Explanations of what the results mean for your water
  • Definitions of commonly used terms

This section shows results for substances that have federally established limits. If a regulated contaminant was detected, the report explains whether the level is within safe limits.

Testing for unregulated substances helps water systems gather data about contaminants that do not yet have health-based standards. These results support long-term planning and scientific research.

We also test for lead and copper as part of ongoing monitoring requirements. Results are shown to help customers understand how these elements are evaluated in our system.

Annual Water Quality Report (PDF)
View the full water quality report with complete testing data and explanations.

Additional Water Quality Resources (PDFs):

  • Definitions and Testing Guidelines (PDF)
    Learn more about common water quality terms and how testing works.
  • Water Treatment Overview (PDF)
    See how water is treated from source to tap.
  • Lead and Copper Monitoring Summary (PDF)
    Understand how lead and copper are sampled and evaluated.

Understand, while giving you confidence in the water you use every day.

Frequently Asked Questions About Water Quality

Understanding Your Results

Each part of the report explains:

1

What was tested

2

How often it was tested

3

What the results were

4

Whether results met all regulatory standards

Questions About Water Quality

Contact us by phone or email for water quality information or assistance.