Services

Services | New Braunfels Utilities

More Than Your Utility Provider

At NBU, our services are designed to do more than keep the lights on—they’re here to protect your home, strengthen our community and make life a little easier. From safety checks to conservation tools, each service is built to help you stay informed, prepared and confident in the way you manage your utilities.

Utility workers trim tree branches near power lines using a bucket truck on a residential street corner marked Larkspur and 83rd St.

Our Services

Free Assessments

Not sure where to start when it comes to saving energy or improving efficiency? NBU’s free assessments give you personalized insights into your home’s utility use, along with simple, practical recommendations you can act on right away.

Tree Trimming

Trees are a beautiful part of our community, but when they grow too close to power lines, they can cause outages and safety risks. Our proactive tree trimming services help keep your neighborhood safe and prevent outages.

Electric Inspections

If you’re building, remodeling, or upgrading your electrical system, inspections help ensure everything is safe and up to code. Our team works with you to make the process clear, smooth, and stress-free.

Backflow Prevention & Customer Service Inspection

Protecting our water supply is a responsibility we all share. This service ensures your plumbing system is working properly and prevents contamination, helping keep New Braunfels’ water safe for everyone.

Critical Care Program

For customers with serious medical needs, uninterrupted utility service can be essential. Our Critical Care Program provides added support and communication to help protect those who rely on powered medical equipment at home.