Start, Stop, and Transfer Service
Need to find out if you're in NBU's service area for Electric, Water or Wastewater? Check out our interactive map below:
Interactive Service Area Map (opens in a new tab)
Start, stop, and transfer service requests must be submitted at least one business day before your preferred service date. Requests submitted after business hours will be processed within 1–2 NBU business days. Requested service dates are not guaranteed.
Manage Your Service with Ease
What would you like to do?
All Customers must provide the following necessary information:
Completed start services application
Valid driver’s license or other form of ID
Security deposit (amount may vary based on account history and service type)
Submit Your Request
What You’ll Need
Service address
Forwarding address
Valid driver’s license or other form of ID
Submit Your Request
What You'll Need
Current service address
New service address
Valid driver’s license or other form of ID
A deposit may be required, depending on your account history
Submit Your Request
What Would you like to do?
All Customers must provide the following necessary information:
Completed start service application
Valid driver’s license or other form of ID for the authorized signer
Required commercial documentation
Security deposit (amount may vary based on service type and account history)
Submit your request
What You’ll Need
Completed disconnection request
Forwarding address
Authorization from an approved user on the account