Claims
Claims | New Braunfels Utilities
Report an Issue
If you’ve experienced property damage, service issues, or other concerns related to New Braunfels Utilities infrastructure or operations, we’re here to help you through the process.
Filing a Claim
If you have a claim, complete our claim form and return to our Risk Management department by mail or email.
Claims are reviewed in accordance with applicable laws, policies, and procedures. Submitting a claim does not guarantee approval or payment, and additional documentation may be requested as part of the review process.
Submit claim to: New Braunfels Utilities 1488 S Seguin Ave New Braunfels, Texas 78130