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The NBU Board of Trustees members are appointed by the New Braunfels City Council to serve five-year terms and together, they work to approve all bond issuances and rate changes for electric, water, and wastewater in the NBU service territory. The NBU Board of Trustees exercises complete control and authority for electric, water, and wastewater services and determines the NBU policy and direction. Additionally, the Board maintains a complete system of accounts, budgetary controls, and financial policy.

The current Board of Trustees includes:
John Harrell
President
Dr. Judith Dykes-Hoffmann
Vice President
Rusty Brockman
Mayor/Trustee
Bob Gray
Trustee
Wayne Peters
Trustee