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Need Help Managing or Making Changes to Your Account?

Below are commonly requested forms and resources to assist with managing your account. All forms can be submitted via the methods below.


Mail to: NBU, Attention: Customer Service, P.O. Box 310289, New Braunfels, TX 78131.

Fax: 830.629.2119

For questions or help with your account

Contact us at 830.629.8400 or by email.