Skip to main content

NOTICE: You have clicked on a link that leaves the New Braunfels Utilities website and you will be redirected to a third-party website. New Braunfels Utilities provides this link for your convenience for purely informational purposes and makes no representations nor has any supervision or control over the quality, content, reliability, or security of the third-party website. By clicking on this link, you do so entirely at your own risk and subject to the terms and conditions of use for the third-party website.

Cancel Accept

Our goal is to make paying your New Braunfels Utilities (NBU) bill as easy, convenient, and secure as possible. We offer a variety of payment methods.

Payments can be made at our downtown office located at 263 Main Plaza, or by calling our automated phone payment service at 1.844.863.7360 when paying with Visa, MasterCard, Discover, or E-check. We also offer Western Union Convenience Pay at several area stores, including HEB, Arlan’s Market, and ACE Cash Express. You are also welcome to call our Main Office at 830.629.8400 on any business day, Monday-Friday between 8:00 a.m. and 5:00 p.m.

Payment Methods