Category: News Archive

FOR IMMEDIATE RELEASEContact: Jacob ClelandInterim Communications and External Affairs Manager830.312.7979 | jcleland@nbutexas.com (New Braunfels, TX – June 21, 2024) – New Braunfels Utilities (NBU) offices and drive-through will be closed on Thursday, July 4, 2024, in observance of Independence Day. NBU customers can report an outage or utility situation by calling the 24-hour Control Center…

FOR IMMEDIATE RELEASEContact: Jacob ClelandInterim Communications and External Affairs Manager830.312.7979 | jcleland@nbutexas.com (New Braunfels, TX – June 24, 2024) The annual New Braunfels Utilities (NBU) Consumer Confidence Report, referred to as the Water Quality Report, is now available to review online at nbutexas.com/water-quality-report. New Braunfels Utilities has once again met and surpassed all state and…

FOR IMMEDIATE RELEASEContact: Jacob ClelandInterim Communications and External Affairs Manager830.312.7979 | jcleland@nbutexas.com (New Braunfels, TX – April 26, 2024) – New Braunfels Utilities (NBU), a municipally owned utility providing water, wastewater, and electric services to the greater City of New Braunfels area, announced that Mark Steelman, a dynamic and transformative leader with a history of…

FOR IMMEDIATE RELEASEContact: Jacob ClelandInterim Communications and External Affairs Manager830.312.7979 | jcleland@nbutexas.com (New Braunfels, TX – March 18, 2024) – New Braunfels Utilities (NBU) offices and drive-through will be closed on Friday, March 29, 2024, in observance of Founder’s Day. NBU customers can report an outage or utility situation by calling the 24-hour Control Center…

FOR IMMEDIATE RELEASE Contact: Jacob Cleland Interim Communications and External Affairs Manager 830.312.7979 | jcleland@nbutexas.com (New Braunfels, TX – February 23, 2024) New Braunfels Utilities (NBU) will launch its annual customer satisfaction survey on Monday, February 26, 2024. The survey aims to measure the community’s overall satisfaction with NBU providing reliable and resilient utility services…

FOR IMMEDIATE RELEASE New Braunfels Utilities (NBU) is excited to announce the launch of its new Participating Solar Contractor Program on March 1, 2024. Aimed at revolutionizing the way individuals and businesses harness the power of solar energy in our region, this program represents a significant leap forward in NBU’s commitment to customer-first support and…

(New Braunfels, TX – February 12, 2024) – New Braunfels Utilities (NBU) offices and drive-through will be closed on Monday, February 19, 2024, in observance of Presidents’ Day. NBU customers can report an outage or utility situation by calling the 24-hour Control Center at 830.629.4628 (4NBU). Customers can view current electric and water outages in…

FOR IMMEDIATE RELEASE Contact: Melissa Krause Chief Strategic Communications and Security Officer 830.629.8440 | mkrause@nbutexas.com (New Braunfels, TX – January 25, 2024) – The New Braunfels Utilities (NBU) Board of Trustees has formally approved the CEO Agreement, designating Ryan Kelso as the new Chief Executive Officer (CEO). This decision was formalized during today’s regular Board…

“ FOR IMMEDIATE RELEASEContact: Melissa KrauseChief Strategic Communications and Security Officer830.629.8440 | mkrause@nbutexas.com (New Braunfels, TX – January 23, 2024) – In response to the recent extremely cold winter weather experienced in the region from January 13 to 17, 2024, New Braunfels Utilities (NBU) is sharing some important information and notifying its valued customers about…

“ FOR IMMEDIATE RELEASEContact: Melissa KrauseChief Strategic Communications and Security Officer830.629.8440 | mkrause@nbutexas.com (New Braunfels, TX – January 12, 2024 – On January 3, 2024, Moody’s Investors Service (Moody’s) assigned an Aa1 rating to New Braunfels Utilities (NBU) for its Utility System Revenue and Refunding Bonds, Series 2024. The Rating Outlook is stable. At the…