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Today

NBU Emergency Preparedness Event

Customer Solutions Center 1488 S Seguin Ave, New Braunfels, TX, United States

Join us for an engaging experience designed to empower our community with the knowledge, tools and resources needed to stay safe, informed and connected when it matters most. From expert-led presentations and valuable giveaways, this is an all-in-one event to help you feel equipped, informed and ready for whatever comes your way.

Labor Day – NBU Offices CLOSED

All NBU Offices

New Braunfels Utilities (NBU) offices will be closed Monday, September 1, 2025, for Labor Day and will re-open Tuesday, September 2, 2025, at 8 a.m. for normal business hours. NBU customers can report an outage by calling the 24-hour Control Center at 830.629.4628 (4NBU). Additionally, customers can view electric and water outages in our service […]