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We have enough water. Why do we need to conserve?

We are currently in a drought. Coordinated conservation helps reduce strain on the system, avoid costly infrastructure upgrades, and protects water resources and supply for the long term.

Are resources available to help me with my bill?

Yes. We offer tools and programs designed to help customers better understand and manage their utility costs. These include bill explanations, usage insights, and programs that support budgeting, conservation, and efficiency. Our customer service team is also available to help answer questions and connect customers with available resources.

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Monster Detective

Monster Detective: Educational Program | New Braunfels Utilities Inspiring Young Minds Through Energy Conservation & STEM Learning Monster Detective is an interactive educational program designed to spark curiosity, build confidence, and introduce students to the world of energy through hands-on activities, storytelling, and colorful characters. Kids learn how electricity works,…
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Community Use

Page Title: Community Use | Headwaters at the Comal Meta Description: Headwaters at the Comal is a shared community space. Find helpful guidance on using the site respectfully while enjoying nature, learning, and connection. H1: Community Use H2: A Shared Space for Community, Learning, and ConnectionHeadwaters at the Comal is…
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NBU Community Initiatives

Connecting Community At New Braunfels Utilities, serving the community goes beyond delivering essential services—it means building connections, sharing knowledge, and creating opportunities for residents to get involved. Through a variety of community engagement initiatives, NBU partners with local organizations to promote safety, sustainability, and environmental stewardship. From hands-on educational events…
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Community Engagement & Resources

Community Engagement & Resources | New Braunfels Utilities Empowering the New Braunfels Community New Braunfels Utilities is proud to support our community through educational initiatives, outreach efforts, and helpful resources designed to promote conservation, learning, and long-term sustainability. These programs and tools are here to help residents, students, and families…
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Educational Programs

Explore, Learn and Connect At New Braunfels Utilities, education is a key part of how we serve our community. Through hands-on programs, interactive demonstrations and local partnerships, we create opportunities for residents of all ages to learn about safety, sustainability and the essential services that power daily life. Career Days…
News

New Braunfels Utilities Acknowledges Impact of Recent Winter Weather on Customer Electricity Usage

"FOR IMMEDIATE RELEASEContact: Melissa KrauseChief Strategic Communications and Security Officer830.629.8440 | mkrause@nbutexas.com (New Braunfels, TX – January 23, 2024) – In response to the recent extremely cold winter weather experienced in the region from January 13 to 17, 2024, New Braunfels Utilities (NBU) is sharing some important information and notifying…
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New Braunfels Utilities to Host Emergency Preparedness Event Focused on Community Readiness

New Braunfels Utilities (NBU) will host an Emergency Preparedness Event on Saturday, August 2, 2025, from 9:00 a.m. to 11:00 a.m. at the NBU Customer Solutions Center, 1488 S. Seguin Ave. This free open house event is designed to equip New Braunfels residents with essential knowledge, tools and resources to…
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Services

Services | New Braunfels Utilities We’re Not Just Your Utility Provider, We’re Your Neighbors. At New Braunfels Utilities, our services are designed to do more than keep the lights on—they’re here to protect your home, strengthen our community, and make life a little easier. From safety checks to conservation tools,…
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Programs & Upcoming Events

*NOTE: TEN IMAGES ATTACHED IN CONTENT CROSSWALK* Programs & Upcoming Events | Headwaters at the Comal H1: Programs & Upcoming Events H2: Explore Learning, Discovery, and Community Experiences Headwaters at the Comal offers a variety of programs and events for all ages and interests — all rooted in the natural…
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Schedule A Free Assessment

Personalized Utility Assessments for Smarter Savings A free performance assessment can help you uncover practical ways to reduce your utility expenses and use your resources more efficiently. Whether it’s energy, water, or irrigation, our team looks for smart, realistic improvements that fit your home or business. We’re here for you…