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NBU Selects New Chief Financial Officer
New Braunfels Utilities (NBU) has appointed Jessica Williams as its new Chief Financial Officer (CFO), effective Aug. 11, 2025. “I am honored to join NBU and help ensure we continue delivering safe, reliable services our customers can count on,” Williams said. “Our challenge—and our responsibility—is to invest in the infrastructure needed to support a growing…
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New Braunfels Utilities to Host Emergency Preparedness Event Focused on Community Readiness
New Braunfels Utilities (NBU) will host an Emergency Preparedness Event on Saturday, August 2, 2025, from 9:00 a.m. to 11:00 a.m. at the NBU Customer Solutions Center, 1488 S. Seguin Ave. This free open house event is designed to equip New Braunfels residents with essential knowledge, tools and resources to stay safe, informed and connected…
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NBU Crews Excel at the 29th Annual Texas Lineman’s Rodeo
New Braunfels Utilities (NBU) Journeymen and Apprentices demonstrated exceptional skill at the 29th Annual Texas Lineman’s Rodeo held July 18-19, 2025, in Seguin. The annual event, hosted by the Texas Lineman’s Rodeo Association (TLRA), brought together electric utility professionals from across the state to compete in rigorous challenges focused on safety, skill and technical expertise.…
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NBU Offices Closed for Independence Day
New Braunfels Utilities (NBU) offices will be closed Friday, July 04, 2025, for Independence Day and will re-open Monday, July 07, 2025, at 8 a.m., for normal business hours. NBU customers can report an outage by calling the 24-hour Control Center at 830.629.4628 (4NBU). Additionally, customers can view electric and water outages in our service…
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New Braunfels City Council Approves NBU Rate Adjustments for FY26–27
On June 23, 2025, New Braunfels City Council voted for and approved New Braunfels Utilities (NBU) rate adjustments for electric, water and wastewater services. Rate changes will take effect Aug. 1, 2025. The approved vote marked the third and final step in the rate change approval process. The first step was completed May 29, 2025,…
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NBU Offices Closed for Juneteenth
New Braunfels Utilities (NBU) offices will be closed Thursday, June 19, 2025, for Juneteenth and will re-open Friday, June 20, 2025, at 8 a.m., for normal business hours. NBU customers can report an outage by calling the 24-hour Control Center at 830.629.4628 (4NBU). Additionally, customers can view electric and water outages in our service area…
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NBU Board Approves Proposed Rate Adjustments for FY26-27
NEW BRAUNFELS, Texas (May 29, 2025) – On May 29, 2025, New Braunfels Utilities (NBU) Board of Trustees approved proposed adjustments to electric, water and wastewater utility rates as recommended by CEO Ryan Kelso. This action is the first of three required approvals. The proposed changes will now go before New Braunfels City Council on…
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NBU Begins Waterline Improvements to Enhance Reliability
New Braunfels Utilities (NBU) will begin construction later this month on a critical infrastructure project in the area surrounding Ashmore Ave., Simon Ave. and Hampe St. Ahead of the City of New Braunfels’ roadway work along Simon St., this project will replace aging water and wastewater mains and add a second water feed. Project Highlights…
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New Braunfels Utilities (NBU) Earns National Award for Exceptional Electric Reliability
New Braunfels Utilities (NBU) has earned the Certificate of Excellence in Reliability from the American Public Power Association (APPA) for its outstanding electric service performance in 2024. The national recognition reflects NBU’s continued efforts to provide safe, efficient and dependable power to the community it serves. The awards honors utilities with outage data that ranks…
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Moody’s Reaffirms Strong Financial Rating for NBU, Saving Customers Money on Long Term Projects
FOR IMMEDIATE RELEASEContact: Reagan PeñaDirector of Enterprise Communications830.312.7979 | communications@nbutexas.com NEW BRAUNFELS, Texas (May 16, 2025) – Moody’s Ratings has assigned an Aa1 rating to New Braunfels Utilities’ (NBU) proposed $134 million Utility System Revenue Refunding Bonds, Series 2025, and reaffirmed the Aa1 rating on all existing senior lien revenue debt. The rating reflects continued confidence…