Author: sameimei

  • NBU Offices Closed for Memorial Day

    FOR IMMEDIATE RELEASEContact: Becca GrahamManager of Enterprise Communications830.341.5755 | communications@nbutexas.com NEW BRAUNFELS, Texas (May 12, 2025) – New Braunfels Utilities (NBU) offices will be closed Monday, May 26, 2025, for Memorial Day and will re-open Tuesday, May 27, 2025, at 8 a.m., for normal business hours. NBU customers can report an outage by calling the 24-hour…

  • NBU’s Inaugural KinderKraft Drive Collects Nearly 900 Items for Local Students

    FOR IMMEDIATE RELEASEContact: Reagan PeñaDirector of Enterprise Communications830.312.7979 | communications@nbutexas.com NEW BRAUNFELS, Texas (May 5, 2025) – New Braunfels Utilities (NBU), in partnership with Communities In Schools of South Central Texas (CIS), has wrapped up its inaugural KinderKraft donation drive, receiving nearly 900 items to support local students in need. Launched March 17, 2025, KinderKraft, a…

  • NBU to Conduct Annual Smoke Testing to Ensure Wastewater System Integrity

    FOR IMMEDIATE RELEASEContact: Reagan PeñaDirector of Enterprise Communications830.312.7979 | communications@nbutexas.com NEW BRAUNFELS, Texas (May 1, 2025) – New Braunfels Utilities (NBU) will begin conducting its annual smoke testing inspections to help identify breaks, defects, plumbing faults and improper connections. This testing is critical to maintaining water safety and system reliability. Here is key information for all…

  • NBU Breaks Ground on New Headquarters to Better Serve Customers

    FOR IMMEDIATE RELEASEContact: Reagan PeñaDirector of Enterprise Communications830.312.7979 | communications@nbutexas.com NEW BRAUNFELS, Texas (April 23, 2025) – On Wednesday, April 23, New Braunfels Utilities (NBU) will hold a groundbreaking ceremony on the future NBU headquarters site, advancing a long-planned effort to enhance customer service, consolidate and streamline operations and grow alongside the community it serves. The…

  • New Braunfels Utilities Honored with National Award for Outstanding Safety Practices

    FOR IMMEDIATE RELEASEContact: Reagan PeñaDirector of Enterprise Communications830.312.7979 | communications@nbutexas.com NEW BRAUNFELS, Texas (April 3, 2025) – New Braunfels Utilities (NBU) has earned the American Public Power Association’s Safety Award of Excellence for safe operating practices in 2024. The utility earned Diamond status in the category for utilities with 250,000 to 999,999 worker-hours of annual worker…

  • NBU Announces Early Office Closure for Employee Meeting and Holiday Closure for Founder’s Day in April

    FOR IMMEDIATE RELEASEContact: Becca GrahamManager of Enterprise Communications830.341.5755 | communications@nbutexas.com NEW BRAUNFELS, Texas (March 31, 2025) – New Braunfels Utilities (NBU) will adjust its office hours in April due to an employee meeting and the observance of Founder’s Day. On Thursday, April 10, 2025, NBU offices will close at 4 p.m. for an employee meeting. Normal…

  • New Braunfels Utilities Launches Inaugural KinderKraft Donation Drive to Support Local Students

    FOR IMMEDIATE RELEASE Contact: Reagan Peña Director of Enterprise Communications 830.312.7979 | rpena@nbutexas.com NEW BRAUNFELS, Texas (March 17, 2025) – New Braunfels Utilities (NBU) announces the inaugural KinderKraft donation drive, benefitting New Braunfels-area students in need of basic supplies and personal items. This initiative continues the 20-year partnership with Communities In Schools of South Central Texas…

  • NBU Offices Closed for Presidents Day

    FOR IMMEDIATE RELEASEEnterprise Communications 830.312.7979 | communications@nbutexas.com NEW BRAUNFELS, Texas (Feb. 3, 2025) – New Braunfels Utilities (NBU) offices will be closed Monday, Feb. 17, 2025, for Presidents Day and will re-open Tuesday, Feb. 18, 2025, at 8 a.m., for normal business hours. NBU customers can report an outage by calling the 24-hour Control Center…

  • New Braunfels Utilities’ Main Plaza Office and Drive-Thru to Close early for Downtown Lighting

    FOR IMMEDIATE RELEASEContact: Becca GrahamEnterprise Communications Manager830.312.5755 | bgraham@nbutexas.com NEW BRAUNFELS, Texas (Jan. 21, 2025) – Due to prolonged winter weather conditions and with the safety of our customers and employees in mind, all New Braunfels Utilities (NBU) offices will delay opening on Tuesday, Jan. 21, 2025, until 1 p.m. Normal business hours will resume…

  • Wildfire Preparedness: City of New Braunfels and New Braunfels Utilities Infrastructure Ready

    FOR IMMEDIATE RELEASEContact: Reagan PeñaDirector of Enterprise Communications830.312.7979 | rpena@nbutexas.com City of New Braunfels Contact:David FergusonCommunications Manager830.221.4134 | dferguson@newbraunfels.gov New Braunfels, TX – In the wake of devastating urban wildfires in southern California, the City of New Braunfels and New Braunfels Utilities want to reassure local residents that the local firefighting infrastructure is ready should similar…