Author: sameimei

  • NBU Main Office Lobby and Drive-Thru to Close for Half Day Tuesday, Oct. 8

    FOR IMMEDIATE RELEASEContact: Becca GrahamManager of Enterprise Communications830.312.7926 | bgraham@nbutexas.com (New Braunfels, TX – Oct. 2, 2024) – The New Braunfels Utilities (NBU) main lobby and drive-thru at 263 Main Plaza, downtown New Braunfels, will close at noon Tuesday, Oct. 8, to allow our Customer Service employees to attend staff development. The office will return to its…

  • New Braunfels Utilities Honored with National Award for Financial Excellence

    FOR IMMEDIATE RELEASEContact: Reagan PeñaDirector of Enterprise Communications830.312.7979 | rpena@nbutexas.com (New Braunfels, TX – Oct. 1, 2024) – New Braunfels Utilities (NBU) received the Certificate of Achievement for Excellence in Financial Reporting awarded by the Government Finance Officers Association of America (GFOA). This is the highest form of recognition in governmental accounting and financial reporting and underscores…

  • New Braunfels Utilities Offices and Drive-Thru Closed on Comal County Fair Day

    FOR IMMEDIATE RELEASEContact: Reagan PeñaDirector of Enterprise Communications830.312.7979 | rpena@nbutexas.com (NEW BRAUNFELS, Tx. – Sept. 13, 2024) – New Braunfels Utilities (NBU) offices and drive-thru will be closed Friday, Sept. 27, for Comal County Fair Day. Our offices will reopen for regular business hours Monday, Sept. 30. NBU customers can report an outage by calling the 24-hour…

  • New Braunfels Utilities Main Plaza Office and Drive-thru to Open Late on September 11

    FOR IMMEDIATE RELEASEContact: Reagan PeñaDirector of Enterprise Communications830.312.7979 | rpena@nbutexas.com (New Braunfels, TX – Sept. 6, 2024) – New Braunfels Utilities (NBU) Main Plaza office and drive-thru will open at 8:30 a.m. Wednesday, Sept. 11, to accommodate road closures for the City of New Braunfels’ 9/11 ceremony. The office will return to its regular hours for the…

  • New Braunfels Utilities Enhances Community Water Security with Integration of Carrizo Aquifer Water

    FOR IMMEDIATE RELEASEContact: Ragan DickensChief Communications & Strategy Officer830.629.8440| rdickens@nbutexas.com (New Braunfels, TX – August 27, 2024) – New Braunfels Utilities’ (NBU) ceremony today marked a major milestone in regional water management by officially integrating 8,000 acre-feet of water annually from the Carrizo Aquifer into the local water supply. This achievement reflects NBU’s dedication to…

  • New Braunfels Utilities Offices and Drive-Through to be Closed for Labor Day

    FOR IMMEDIATE RELEASEContact: Ragan DickensChief Communications & Strategy Officer830.629.8440| rdickens@nbutexas.com (New Braunfels, TX – August 20, 2024) – New Braunfels Utilities (NBU) offices and drive-through will be closed on Monday, September 2, 2024, in observance of Labor Day and will re-open Tuesday at 8 a.m. for normal business hours. NBU customers can report an outage…

  • NBU Names Sheila Lavender New Chief Customer Officer and Ragan Dickens New Chief Communications and Strategy Officer

    FOR IMMEDIATE RELEASEContact: Ragan DickensChief Communications & Strategy Officer830.629.8440| rdickens@nbutexas.com (New Braunfels, TX – August 15, 2024) – New Braunfels Utilities (NBU), a nonprofit, community-owned provider of electric, water and wastewater services for the greater city of New Braunfels area, has hired two new executive officers. Sheila Lavender has been named the Chief Customer Officer and…

  • New Braunfels Utilities Offices and Drive-Through to be Closed for Day of Staff Development

    FOR IMMEDIATE RELEASE Contact: Ragan Dickens Chief Communications & Strategy Officer 830.629.8440| rdickens@nbutexas.com (New Braunfels, TX – August 2, 2024) – New Braunfels Utilities (NBU) offices and drive-through will be closed Thursday, August 8, 2024, for staff development and will re-open Friday at 8 a.m. for normal business hours. NBU customers can report an outage…

  • New Braunfels Utilities Enters Second Year of its Two-Year Rate Plan

    FOR IMMEDIATE RELEASEContact: Gretchen Reuwer830.608.8823 | greuwer@nbutexas.com (New Braunfels, TX – July 26, 2024) New Braunfels Utilities (NBU) will enter the second year of its current two-year rate plan on Thursday, August 1, 2024. This will result in a rate increase across electric, water, and wastewater services for NBU customers. The impact to an average…

  • New Braunfels Utilities Sends Crews to Help Restore Power

    FOR IMMEDIATE RELEASEContact: Gretchen Reuwer830.608.8823 | greuwer@nbutexas.com (New Braunfels, TX – July 9, 2024) – New Braunfels Utilities (NBU) sent a team of linemen and support personnel to Jasper, TX. NBU dispatched assistance around 6 a.m. this morning with bucket trucks and support vehicles for an expected deployment of seven days. The crew will help…