Category: Feature Story

  • New Braunfels Utilities Earns National Award for Financial Excellence for 35th Consecutive Year

    New Braunfels Utilities (NBU) has been awarded the Certificate of Achievement for Excellence in Financial Reporting from the Government Finance Officers Association of the United States and Canada (GFOA) for its annual comprehensive financial report. The Certificate of Achievement is the highest recognition in governmental accounting and financial reporting. This attainment represents a significant accomplishment…

  • NBU Selects New Chief Financial Officer

    New Braunfels Utilities (NBU) has appointed Jessica Williams as its new Chief Financial Officer (CFO), effective Aug. 11, 2025. “I am honored to join NBU and help ensure we continue delivering safe, reliable services our customers can count on,” Williams said. “Our challenge—and our responsibility—is to invest in the infrastructure needed to support a growing…

  • New Braunfels Utilities to Host Emergency Preparedness Event Focused on Community Readiness

    New Braunfels Utilities (NBU) will host an Emergency Preparedness Event on Saturday, August 2, 2025, from 9:00 a.m. to 11:00 a.m. at the NBU Customer Solutions Center, 1488 S. Seguin Ave. This free open house event is designed to equip New Braunfels residents with essential knowledge, tools and resources to stay safe, informed and connected…

  • NBU Crews Excel at the 29th Annual Texas Lineman’s Rodeo

    New Braunfels Utilities (NBU) Journeymen and Apprentices demonstrated exceptional skill at the 29th Annual Texas Lineman’s Rodeo held July 18-19, 2025, in Seguin. The annual event, hosted by the Texas Lineman’s Rodeo Association (TLRA), brought together electric utility professionals from across the state to compete in rigorous challenges focused on safety, skill and technical expertise.…

  • New Braunfels City Council Approves NBU Rate Adjustments for FY26–27

    On June 23, 2025, New Braunfels City Council voted for and approved New Braunfels Utilities (NBU) rate adjustments for electric, water and wastewater services. Rate changes will take effect Aug. 1, 2025. The approved vote marked the third and final step in the rate change approval process. The first step was completed May 29, 2025,…

  • NBU Board Approves Proposed Rate Adjustments for FY26-27

    NEW BRAUNFELS, Texas (May 29, 2025) – On May 29, 2025, New Braunfels Utilities (NBU) Board of Trustees approved proposed adjustments to electric, water and wastewater utility rates as recommended by CEO Ryan Kelso. This action is the first of three required approvals. The proposed changes will now go before New Braunfels City Council on…

  • NBU Begins Waterline Improvements to Enhance Reliability

    New Braunfels Utilities (NBU) will begin construction later this month on a critical infrastructure project in the area surrounding Ashmore Ave., Simon Ave. and Hampe St. Ahead of the City of New Braunfels’ roadway work along Simon St., this project will replace aging water and wastewater mains and add a second water feed. Project Highlights…

  • New Braunfels Utilities (NBU) Earns National Award for Exceptional Electric Reliability

    New Braunfels Utilities (NBU) has earned the Certificate of Excellence in Reliability from the American Public Power Association (APPA) for its outstanding electric service performance in 2024. The national recognition reflects NBU’s continued efforts to provide safe, efficient and dependable power to the community it serves. The awards honors utilities with outage data that ranks…