If lead service lines are identified, customers will be notified by mail with additional information.
No. New Braunfels Utilities has conducted the inventory using trained staff and historical records. Customers do not need to inspect their own lines.
Lead can enter drinking water through corrosion of lead-containing plumbing materials, including service lines or interior plumbing.
Lead service lines can affect drinking water quality and may pose health risks, especially for children and pregnant individuals.
A service line is the pipe that carries water from the main line in the street to the building it serves.