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Powering a Growing Community: How two NBU projects are strengthening reliability for New Braunfels
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The Team Behind the Scenes, Around the Clock
In recognition of National Control Room Workers’ Day on June 12, NBU is highlighting the dedicated professionals who help keep essential services running around the clock. When customers lose power, report a water main break or call New Braunfels Utilities in the middle of the night, there’s a team already at work. Staffed 24 hours a day, 365…
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New Braunfels Utilities Earns Award from the Texas Association of Municipal Information Officers
Photo of NBU Enterprise Communications Team. Pictured from left, front row: Raquel Geisendorff, Senior Administrative Assistant; Daniel Mendez, Enterprise Communications Manager; Wilson Haynes, Senior Internal Communications Specialist; Charlcee Cervantez, Senior Communications Specialist; and Jewelia Villarreal, Senior Social Media Specialist. Pictured from left, back row: Kirven Baker, Digital Strategies Coordinator; Ragan Dickens, Chief Communications Officer; Billy Hunt, Multimedia Content Producer; and Reagan Peña,…
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Building Connections One Classroom at a Time
Excitement rolled onto local campuses this school year as New Braunfels Utilities electric bucket trucks visited schools across the community. For many elementary students, it was their first time seeing a bucket truck up close, watching an electric safety demonstration or discovering how water travels from source to tap. For employees at NBU, each visit was more than a demonstration.…
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Dragon Pride on The Rise
Partnership between NBU and NBISD brings community pride to a new water tower. A new landmark is taking shape near FM 1044 and Old Marion Road, bringing together two organizations committed to serving the New Braunfels community. Through a partnership between New Braunfels Utilities and New Braunfels ISD, the city’s newest elevated storage tank will…
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City Council approves NBU request to pursue up to $6 million in state water infrastructure funding
New Braunfels City Council approved a request from New Braunfels Utilities (NBU) to move forward with an application for up to $6 million in state funding through the Texas Water Development Board Water Supply and Infrastructure Grant Program established under House Bill 500 during the 89th Texas Legislative Session. The proposed funding would support maintenance…
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New Braunfels Utilities Reports Sanitary Sewer Overflow into the Guadalupe River
New Braunfels Utilities (NBU) responded to a sanitary sewer overflow early Wednesday morning after a storm system appeared to have caused a temporary power outage at the Rio Bar Screen Facility, located at 470 Rio Lane. The outage resulted in an unauthorized discharge of an estimated 550,000 gallons of wastewater into the Guadalupe River north of Lake Dunlap. The power outage started around 1 a.m. and was restored at approximately 4 a.m., stopping the wastewater discharge. Once aware of the situation, crews…
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NBU Earns Moody’s Aa1 Rating for Strong Financial Management and Planning
Recognition supports long-term investments while helping keep customer costs stable Moody’s Ratings has reaffirmed New Braunfels Utilities’ (NBU) Aa1 credit rating. These ratings give investors confidence in NBU, helping to secure funding at lower interest rates for critical infrastructure projects. For customers, this recognition helps keep costs down. When NBU can sell bonds at lower interest rates, it spends…
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New Braunfels Utilities Selects Chief Energy Supply Officer
Appointment reinforces continued focus on reliable, cost-effective energy and long-term planning. New Braunfels Utilities (NBU) has selected Rebekah Llamas as its new Chief Energy Supply Officer, strengthening the organization’s commitment to reliable, cost-effective energy for the New Braunfels community. Llamas will begin her role on May 18, 2026. Llamas brings extensive experience in power markets,…
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New Braunfels Utilities Updates Service Boundaries to Focus on Customers and Manage Growth
As New Braunfels continues to grow, New Braunfels Utilities (NBU) is taking a step to focus its water system on areas where it can serve customers most reliably and cost-effectively. On Thursday, the NBU Board of Trustees approved an update to its service boundary, known as a Certificate of Convenience and Necessity (CCN), allowing the…