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Update: Service is restored

Due to nationwide issues impacting our phone vendor, our main phone number line 830.629.8400, is currently down.

Customers are encouraged to use our online portal for payments or come into the Customer Solutions Center at 1488 S. Seguin Ave – open until 5 p.m. Customers may also reach our Customer Service Department at customerservice@nbutexas.com, or pay by phone at 844.863.7360.

Thank you for your patience. For more ways to pay, click here!